Message | Meaning | Suggested solutions |
|
|
|
Paper Sensed in | When the machine | Open the DADF cover |
DADF. | is on, jammed paper | and remove the |
| is detected in the | jammed original. |
| DADF. | (Page 11.1) |
|
|
|
Rear Jogger Fault | Rear Jogger is not | Open the finisher |
| operating. | door and clear any |
|
| jammed paper (if |
|
| there is). If this error |
|
| message shows on |
|
| the screen again, |
|
| cycle power. If the |
|
| problem persists, call |
|
| for service. |
|
|
|
Registration Jam | Paper has jammed | Clear the jam. |
| in the registration | (Page 11.6) |
| area. |
|
|
|
|
Replace Drum | The drum cartridge | Replace a drum |
| is at the end of its | cartridge with a |
| life. When the drum | |
| replacement | drum cartridge. |
| message appears | (Page 10.4) |
| on the screen and if |
|
| you select |
|
| Continue, this |
|
| message displays. |
|
|
|
|
Replace Drum1 | The drum cartridge | Replace a drum |
| is at the end of its | cartridge with a |
| life. When the drum | |
| replacement | drum cartridge. |
| message appears | (Page 10.4) |
| on the screen and if |
|
| you select Stop, this |
|
| message displays. |
|
|
|
|
Replace toner | Soemtimes the | Replace the toner |
| machine connot | cartridge with a |
| recognize refilled or | |
| reinstalled toner. | toner cartridge. |
| When users face | (Page 10.3) |
| this case, they have |
|
| to buy and change |
|
| toner cartridge. |
|
|
|
|
Scan Feeding Jam | The lead edge of the | Open the DADF cover |
| document failed to | and remove jammed |
| actuate the scan | original. (Page 11.1) |
| sensor within the |
|
| correct time after |
|
| actuating the |
|
| registration sensor. |
|
|
|
|
Message | Meaning | Suggested solutions |
|
|
|
SMPS Fan failure | There is a problem | Unplug the power |
| with the SMPS | cord and plug it back |
| (Switch Mode Power | in. If the problem still |
| Supply) Fan. | persists, please call |
|
| for service. |
|
|
|
Stacker Fault | Stacker unit is not | Remove paper from |
| operating. | the output tray |
|
| (finisher). If this error |
|
| message shows on |
|
| the screen again, |
|
| cycle power. If the |
|
| problem persists, call |
|
| for service. |
|
|
|
Stapler Empty | Stapler is run out. | Order Staple |
|
| Cartridge. |
|
| (Page 12.2) And |
|
| replace it. (Page 13.2) |
|
|
|
Stapler Fault | Stapler is not | Remove paper from |
| operating. | the output tray |
|
| (finisher) and open |
|
| the finisher door to |
|
| clear the jammed |
|
| paper. If this error |
|
| message shows on |
|
| the screen again, |
|
| cycle power. If the |
|
| problem persists, call |
|
| for service. |
|
|
|
Support Finger | Support Finger unit | Remove paper from |
Fault | is not operating. | the output tray |
|
| (finisher). If this error |
|
| message shows on |
|
| the screen again, |
|
| cycle power. If the |
|
| problem persists, call |
|
| for service. |
|
|
|
Toner Cartridge | Communication | Reinstall the toner |
Communication | between the toner | cartridge. If the |
Error | cartridge and the | problem persists, |
| machine has failed. | replace it. |
|
|
|
Toner Empty, | The toner in the | Replace the toner |
Replace Toner1 | cartridge has run | cartridge with a |
| out. The machine | |
| stops print job. | toner cartridge. |
|
| (Page 10.3) |
|
|
|
Toner Low | The toner cartridge | Ensure a replacement |
| is almost empty. | cartridge is in stock. |
|
|
|