Message

Meaning

Suggested solutions

 

 

 

Paper Sensed in

When the machine

Open the DADF cover

DADF.

is on, jammed paper

and remove the

 

is detected in the

jammed original.

 

DADF.

(Page 11.1)

 

 

 

Rear Jogger Fault

Rear Jogger is not

Open the finisher

 

operating.

door and clear any

 

 

jammed paper (if

 

 

there is). If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Registration Jam

Paper has jammed

Clear the jam.

 

in the registration

(Page 11.6)

 

area.

 

 

 

 

Replace Drum

The drum cartridge

Replace a drum

 

is at the end of its

cartridge with a

 

life. When the drum

Samsung-genuine

 

replacement

drum cartridge.

 

message appears

(Page 10.4)

 

on the screen and if

 

 

you select

 

 

Continue, this

 

 

message displays.

 

 

 

 

Replace Drum1

The drum cartridge

Replace a drum

 

is at the end of its

cartridge with a

 

life. When the drum

Samsung-genuine

 

replacement

drum cartridge.

 

message appears

(Page 10.4)

 

on the screen and if

 

 

you select Stop, this

 

 

message displays.

 

 

 

 

Replace toner

Soemtimes the

Replace the toner

 

machine connot

cartridge with a

 

recognize refilled or

Samsung-genuine

 

reinstalled toner.

toner cartridge.

 

When users face

(Page 10.3)

 

this case, they have

 

 

to buy and change

 

 

toner cartridge.

 

 

 

 

Scan Feeding Jam

The lead edge of the

Open the DADF cover

 

document failed to

and remove jammed

 

actuate the scan

original. (Page 11.1)

 

sensor within the

 

 

correct time after

 

 

actuating the

 

 

registration sensor.

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

SMPS Fan failure

There is a problem

Unplug the power

 

with the SMPS

cord and plug it back

 

(Switch Mode Power

in. If the problem still

 

Supply) Fan.

persists, please call

 

 

for service.

 

 

 

Stacker Fault

Stacker unit is not

Remove paper from

 

operating.

the output tray

 

 

(finisher). If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Stapler Empty

Stapler is run out.

Order Staple

 

 

Cartridge.

 

 

(Page 12.2) And

 

 

replace it. (Page 13.2)

 

 

 

Stapler Fault

Stapler is not

Remove paper from

 

operating.

the output tray

 

 

(finisher) and open

 

 

the finisher door to

 

 

clear the jammed

 

 

paper. If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Support Finger

Support Finger unit

Remove paper from

Fault

is not operating.

the output tray

 

 

(finisher). If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Toner Cartridge

Communication

Reinstall the toner

Communication

between the toner

cartridge. If the

Error

cartridge and the

problem persists,

 

machine has failed.

replace it.

 

 

 

Toner Empty,

The toner in the

Replace the toner

Replace Toner1

cartridge has run

cartridge with a

 

out. The machine

Samsung-genuine

 

stops print job.

toner cartridge.

 

 

(Page 10.3)

 

 

 

Toner Low

The toner cartridge

Ensure a replacement

 

is almost empty.

cartridge is in stock.

 

 

 

11.12 <Troubleshooting>

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Samsung SCX-6X45 manual Message Meaning Suggested solutions Paper Sensed, Rear Jogger Fault, Replace Drum, Continue, this