Message

Meaning

Suggested solutions

 

 

 

Fax Memory is

Available fax

Delete the received

low.

memory is now

fax data in the

 

1MB.

memory to secure

 

 

memory. Call for

 

 

service.

 

 

 

Feed Jam at MP

Paper Misfed from

Clear the jam.

Tray

multi-purpose tray

(Page 11.5)

 

 

 

Feed Jam at Tray 1

Paper misfed from

Clear the jam.

 

tray

(Page 11.2 and

Feed Jam at Tray 2

 

page 11.3)

 

 

 

Feed Jam at Tray 3

 

 

 

 

 

Feed Jam at Tray 4

 

 

 

 

 

Finisher Duplex

Paper jammed in the

Open the stacker

Jam

stacker.

door and remove

 

 

jammed paper by

 

 

lowering guide 1a or

 

 

1b.

 

 

 

Finisher Interface

Communication

Turn the machine off

Error

error has occurred

and turn it on again. If

 

between the stacker

the problem persists,

 

and the machine.

call for service.

 

 

 

Finisher Jam 0

Paper jammed in the

Open the stacker

 

stacker.

door and remove

Finisher Jam 1

 

jammed paper by

 

 

lowering guide 1a or

 

 

1b.

 

 

 

Finisher Jam 2

Paper jammed in the

Pull jammed paper

 

stacker exit part.

from the stacker exit.

 

 

 

Finisher Stacker

The stacker is full of

Remove printouts

Full

printouts.

from the stacker.

 

 

 

Front Jogger Fault

Front Jogger is not

Open the finisher

 

operating.

door and clear any

 

 

jammed paper (if

 

 

there is). If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Fuser error

There is a problem

Unplug the power

 

in the fuser unit.

cord and plug it back

Fuser High Error

 

in. If the problem still

 

 

persists, please call

Fuser Low Error

 

 

for service.

 

 

Fuser unit error

 

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

GUI to MCB

A communication

Turn the machine off

Communications

error has occurred.

and turn it on again. If

Fault

 

the problem persists,

 

 

please call for

 

 

service.

 

 

 

Install Developer-

The drum cartridge

Install the drum

Drum Cartridge

is not installed, or

cartridge. If it is

 

the CRUM

already installed, try

 

(Consumer

to reinstall the drum

 

Replaceable Unit

cartridge.

 

Monitor) in the

If the problem

 

cartridge is not

 

persists, please call

 

connected.

 

for service.

 

 

 

 

 

Install Staple

The staple cartridge

Install the staple

Cartridge

is not installed.

cartridge following the

 

 

steps explained on

 

 

the back of the

 

 

finisher door.

 

 

(Page 13.2) If you

 

 

want to continue the

 

 

print job and

 

 

disregard of this error

 

 

message, go to

 

 

Admin Setting to

 

 

adjust the option.

 

 

(Page 9.2)

 

 

 

Install Toner

The toner cartridge

Try to reinstall the

Cartridge

is not installed or the

toner cartridge.

 

CRUM (Consumer

 

 

Replaceable Unit

 

 

Monitor) in the

 

 

cartridge is not

 

 

properly connected.

 

 

 

 

Invalid Drum

The drum cartridge

Install a Samsung-

cartridge

you have installed is

genuine drum

 

not for your

cartridge, designed

 

machine.

for your machine.

 

 

 

Invalid Toner

The toner cartridge

Install a Samsung-

Cartridge

you have installed is

genuine toner

 

not for your

cartridge, designed

 

machine.

for your machine.

 

 

 

IP address conflict

The IP address is

Check the IP address

 

used in other place

or obtain a new IP

 

elsewhere.

address.

 

 

 

Jam at Fuser

Paper has jammed

Clear the jam.

 

in the fuser area.

(Page 11.5)

 

 

 

11.10 <Troubleshooting>

Page 88
Image 88
Samsung SCX-6X45 Message Meaning Suggested solutions Fax Memory is, Low, Feed Jam at Tray Finisher Duplex, Full, Fault