
Message | Meaning | Suggested solutions | |
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Fax Memory is | Available fax | Delete the received | |
low. | memory is now | fax data in the | |
| 1MB. | memory to secure | |
|
| memory. Call for | |
|
| service. | |
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| |
Feed Jam at MP | Paper Misfed from | Clear the jam. | |
Tray | (Page 11.5) | ||
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Feed Jam at Tray 1 | Paper misfed from | Clear the jam. | |
| tray | (Page 11.2 and | |
Feed Jam at Tray 2 | |||
| page 11.3) | ||
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Feed Jam at Tray 3 |
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Feed Jam at Tray 4 |
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Finisher Duplex | Paper jammed in the | Open the stacker | |
Jam | stacker. | door and remove | |
|
| jammed paper by | |
|
| lowering guide 1a or | |
|
| 1b. | |
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| |
Finisher Interface | Communication | Turn the machine off | |
Error | error has occurred | and turn it on again. If | |
| between the stacker | the problem persists, | |
| and the machine. | call for service. | |
|
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| |
Finisher Jam 0 | Paper jammed in the | Open the stacker | |
| stacker. | door and remove | |
Finisher Jam 1 | |||
| jammed paper by | ||
|
| lowering guide 1a or | |
|
| 1b. | |
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| |
Finisher Jam 2 | Paper jammed in the | Pull jammed paper | |
| stacker exit part. | from the stacker exit. | |
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| |
Finisher Stacker | The stacker is full of | Remove printouts | |
Full | printouts. | from the stacker. | |
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| |
Front Jogger Fault | Front Jogger is not | Open the finisher | |
| operating. | door and clear any | |
|
| jammed paper (if | |
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| there is). If this error | |
|
| message shows on | |
|
| the screen again, | |
|
| cycle power. If the | |
|
| problem persists, call | |
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| for service. | |
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| |
Fuser error | There is a problem | Unplug the power | |
| in the fuser unit. | cord and plug it back | |
Fuser High Error | |||
| in. If the problem still | ||
|
| persists, please call | |
Fuser Low Error |
| ||
| for service. | ||
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| ||
Fuser unit error |
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Message | Meaning | Suggested solutions |
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GUI to MCB | A communication | Turn the machine off |
Communications | error has occurred. | and turn it on again. If |
Fault |
| the problem persists, |
|
| please call for |
|
| service. |
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|
Install Developer- | The drum cartridge | Install the drum |
Drum Cartridge | is not installed, or | cartridge. If it is |
| the CRUM | already installed, try |
| (Consumer | to reinstall the drum |
| Replaceable Unit | cartridge. |
| Monitor) in the | If the problem |
| cartridge is not | |
| persists, please call | |
| connected. | |
| for service. | |
|
| |
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|
|
Install Staple | The staple cartridge | Install the staple |
Cartridge | is not installed. | cartridge following the |
|
| steps explained on |
|
| the back of the |
|
| finisher door. |
|
| (Page 13.2) If you |
|
| want to continue the |
|
| print job and |
|
| disregard of this error |
|
| message, go to |
|
| Admin Setting to |
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| adjust the option. |
|
| (Page 9.2) |
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Install Toner | The toner cartridge | Try to reinstall the |
Cartridge | is not installed or the | toner cartridge. |
| CRUM (Consumer |
|
| Replaceable Unit |
|
| Monitor) in the |
|
| cartridge is not |
|
| properly connected. |
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|
Invalid Drum | The drum cartridge | Install a Samsung- |
cartridge | you have installed is | genuine drum |
| not for your | cartridge, designed |
| machine. | for your machine. |
|
|
|
Invalid Toner | The toner cartridge | Install a Samsung- |
Cartridge | you have installed is | genuine toner |
| not for your | cartridge, designed |
| machine. | for your machine. |
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|
IP address conflict | The IP address is | Check the IP address |
| used in other place | or obtain a new IP |
| elsewhere. | address. |
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|
Jam at Fuser | Paper has jammed | Clear the jam. |
| in the fuser area. | (Page 11.5) |
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