Message | Meaning | Suggested solutions |
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Check Fax Kit | The fax kit is not | Reinstall the fax kit. If |
| installed, or the fax | the problem persists, |
| is not working | please call for |
| properly. | service. |
|
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|
Check Hard Drive | The hard disk drive | Turn the machine off |
| does not work | and turn it on again. If |
| properly. | the problem persists, |
|
| please call for |
|
| service. |
|
|
|
Check Tray 2 Feed | Paper has jammed | Clear the jam. |
Area | in the tray feed area. | (Page 11.3) |
| Or the tray cover is |
|
Check Tray 3 Feed |
| |
opened. |
| |
Area |
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Check Tray 4 Feed |
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|
Area |
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DADF Duplex | The lead edge of the | Lift up the document |
Feeding Jam | document failed to | input tray and remove |
| actuate the scan | the jammed original. |
| sensor within the | (Page 11.1) |
| correct time after |
|
| actuating the duplex |
|
| sensor. |
|
|
|
|
DADF Duplex Jam | The lead edge of the | Lift up the document |
| document failed to | input tray and remove |
| actuate the duplex | the jammed original. |
| sensor within the | (Page 11.1) |
| correct time when |
|
| the document was |
|
| fed the wrong way. |
|
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|
|
DADF Exit Jam | The lead edge of the | Open the DADF cover |
| document failed to | and remove the |
| actuate the gate | jammed original. |
| sensor within the | (Page 11.1) |
| correct time after |
|
| actuating the scan |
|
| sensor. |
|
|
|
|
DADF Oversize | Oversized document | Open the DADF cover |
Document | or | and remove the |
Detected | originals. | jammed original. |
|
| (Page 11.1) |
|
| Check the document |
|
| size whether it is |
|
| supported. |
|
| (Page 14.1) |
|
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|
DADF Registration | The originals are | Open the DADF cover |
Jam | jammed in DADF. | and remove the |
|
| jammed original. |
|
| (Page 11.1) |
|
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|
Message | Meaning | Suggested solutions |
|
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DHCP server error. | DHCP server does | Set the network |
An Auto IP | not work. The | setting again or |
address has been | machine is working | assign a new static IP |
established. | with the setting IP by | address. |
| auto IP setting |
|
| function. |
|
|
|
|
DHCP server error. | The DHCP server | Set the network |
An Auto IP is not | does not work, and | setting again or input |
working. | the auto IP setting is | the new static IP |
| failed. | address. |
|
|
|
Drum Cartridge | It is the mixing time | Wait about 180 |
Initializing | when installing the | seconds until the |
| new drum cartridge | machine is ready. |
| up to 180 sec. |
|
|
|
|
Drum | Communication | Reinstall the drum |
Communication | between the drum | cartridge. If the |
Error | cartridge and the | problem persists, |
| machine has failed. | replace it. |
| The drum cartridge |
|
| is invalid. |
|
|
|
|
Drum Warning | The drum cartridge | Ensure a replacement |
| is near the end of its | cartridge in stock. |
| life. |
|
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Duplex Jam 0 | Paper has jammed | Clear the jam. |
| during duplex | (Page 11.6) |
| printing. |
|
|
|
|
Duplex Jam 1 | Paper has jammed | Clear the jam. |
| during duplex | (Page 11.6) |
| printing. |
|
|
|
|
Duplex Jam 2 | Paper has jammed | Clear the jam. |
| during duplex | (Page 11.6) |
| printing. |
|
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|
Ejector Fault | Ejector unit is not | Remove paper from |
| operating. | the output tray |
|
| (finisher). If this error |
|
| message shows on |
|
| the screen again, |
|
| cycle power. If the |
|
| problem persists, call |
|
| for service. |
|
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|
Fax Memory is full. | There is no more | Delete the received |
| available fax | fax data in the |
| memory. No more | memory. Call for |
| fax data can be | service to delete fax |
| received. | memory. |
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