Message

Meaning

Suggested solutions

 

 

 

Check Fax Kit

The fax kit is not

Reinstall the fax kit. If

 

installed, or the fax

the problem persists,

 

is not working

please call for

 

properly.

service.

 

 

 

Check Hard Drive

The hard disk drive

Turn the machine off

 

does not work

and turn it on again. If

 

properly.

the problem persists,

 

 

please call for

 

 

service.

 

 

 

Check Tray 2 Feed

Paper has jammed

Clear the jam.

Area

in the tray feed area.

(Page 11.3)

 

Or the tray cover is

 

Check Tray 3 Feed

 

opened.

 

Area

 

 

 

 

 

Check Tray 4 Feed

 

 

Area

 

 

 

 

 

DADF Duplex

The lead edge of the

Lift up the document

Feeding Jam

document failed to

input tray and remove

 

actuate the scan

the jammed original.

 

sensor within the

(Page 11.1)

 

correct time after

 

 

actuating the duplex

 

 

sensor.

 

 

 

 

DADF Duplex Jam

The lead edge of the

Lift up the document

 

document failed to

input tray and remove

 

actuate the duplex

the jammed original.

 

sensor within the

(Page 11.1)

 

correct time when

 

 

the document was

 

 

fed the wrong way.

 

 

 

 

DADF Exit Jam

The lead edge of the

Open the DADF cover

 

document failed to

and remove the

 

actuate the gate

jammed original.

 

sensor within the

(Page 11.1)

 

correct time after

 

 

actuating the scan

 

 

sensor.

 

 

 

 

DADF Oversize

Oversized document

Open the DADF cover

Document

or double-feeding of

and remove the

Detected

originals.

jammed original.

 

 

(Page 11.1)

 

 

Check the document

 

 

size whether it is

 

 

supported.

 

 

(Page 14.1)

 

 

 

DADF Registration

The originals are

Open the DADF cover

Jam

jammed in DADF.

and remove the

 

 

jammed original.

 

 

(Page 11.1)

 

 

 

Message

Meaning

Suggested solutions

 

 

 

DHCP server error.

DHCP server does

Set the network

An Auto IP

not work. The

setting again or

address has been

machine is working

assign a new static IP

established.

with the setting IP by

address.

 

auto IP setting

 

 

function.

 

 

 

 

DHCP server error.

The DHCP server

Set the network

An Auto IP is not

does not work, and

setting again or input

working.

the auto IP setting is

the new static IP

 

failed.

address.

 

 

 

Drum Cartridge

It is the mixing time

Wait about 180

Initializing

when installing the

seconds until the

 

new drum cartridge

machine is ready.

 

up to 180 sec.

 

 

 

 

Drum

Communication

Reinstall the drum

Communication

between the drum

cartridge. If the

Error

cartridge and the

problem persists,

 

machine has failed.

replace it.

 

The drum cartridge

 

 

is invalid.

 

 

 

 

Drum Warning

The drum cartridge

Ensure a replacement

 

is near the end of its

cartridge in stock.

 

life.

 

 

 

 

Duplex Jam 0

Paper has jammed

Clear the jam.

 

during duplex

(Page 11.6)

 

printing.

 

 

 

 

Duplex Jam 1

Paper has jammed

Clear the jam.

 

during duplex

(Page 11.6)

 

printing.

 

 

 

 

Duplex Jam 2

Paper has jammed

Clear the jam.

 

during duplex

(Page 11.6)

 

printing.

 

 

 

 

Ejector Fault

Ejector unit is not

Remove paper from

 

operating.

the output tray

 

 

(finisher). If this error

 

 

message shows on

 

 

the screen again,

 

 

cycle power. If the

 

 

problem persists, call

 

 

for service.

 

 

 

Fax Memory is full.

There is no more

Delete the received

 

available fax

fax data in the

 

memory. No more

memory. Call for

 

fax data can be

service to delete fax

 

received.

memory.

 

 

 

11.9 <Troubleshooting>

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Image 87
Samsung SCX-6X45 Message Meaning Suggested solutions Check Fax Kit, Check Hard Drive, Check Tray 3 Feed, Feeding Jam, Drum