Samsung SCX-6X45 manual Common PostScript problems, Common Linux problems

Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are being used.

Note

To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Problem	Possible Cause		Solution
PostScript file	The PostScript	•	Install the PostScript
cannot be	driver may not be		driver, referring to
printed.	installed correctly.		Software section.
		•	Print a configuration page
			and verify that the PS
			version is available for
			printing.
		•	If the problem persists,
			contact a service
			representative.
“Limit Check	The print job was	You might need to reduce
Error” message	too complex.	the complexity of the page or
appears.		install more memory.
A PostScript	The print job may	Make sure that the print job
error page	not be PostScript.	is a PostScript job. Check to
prints.		see whether the software
		application expected a setup
		or PostScript header file to
		be sent to the machine.
The optional	The printer driver	Open the PostScript driver
tray is not	has not been	properties, select the Device
selected in the	configured to	Settings tab, and set the
driver.	recognize the	Tray option of the Installable
	optional tray.	Options section to Installed.
When printing	The resolution	Make sure that the resolution
a document in	setting in the	setting in your printer driver
Macintosh with	printer driver may	matches the one in Acrobat
Acrobat	not be matched	Reader.
Reader 6.0 or	with the one in
higher, colors	Acrobat Reader.
print
incorrectly.

Common Linux problems

Problem	Possible Cause and Solution
The machine does not	The CUPS (Common Unix Printing
print.	System) version distributed with SuSE
	Linux 9.2 (cups-1.1.21) has a problem with
	ipp (Internet Printing Protocol) printing.

Problem		Possible Cause and Solution
The machine does not	•	Check if the printer driver is installed in
print.		your system. Open the Unified Driver
		configuration tool and switch to the
		Printers tab in the Printers configuration
		window to look at the list of available
		printers. Make sure that your machine is
		displayed on the list. If not, use the Add
		new printer wizard to set up your device.
	•	Check if the printer has started. Open
		Printers configuration and select your
		machine on the printers list. Look at the
		description in the Selected printer pane.
		If its status contains “(stopped)” string,
		please, press the Start button. After that,
		normal operation of the printer should be
		restored. The “stopped” status might be
		activated when some problems in
		printing occurred. For instance, this
		could be an attempt to print documents
		when the port is claimed by a scanning
		application.
	•	Check if the port is not busy. Since
		functional components of MFP (printer
		and scanner) share the same I/O
		interface (port), the situation of
		simultaneous access for different
		“consumer” application to the same port
		is possible. To avoid possible conflicts,
		only one of them is allowed to gain
		control over the device at a time. The
		other “consumer” will encounter “device
		busy” response. You should open the
		ports configuration and select the port
		assigned to your printer. In the Selected
		port pane you can see if the port is
		occupied by some other application. If
		this is the case, you should wait for
		completion of the current job or you
		should press the Release port button, if
		you are sure that the owner is not
		functioning properly.
	•	Check if your application has special
		print options such as “-oraw”. If “-oraw”
		is specified in the command line
		parameter then remove it to print
		properly. For Gimp front-end, select
		“print” -> “Setup printer” and edit the
		command line parameter in the
		command item.

11.21 <Troubleshooting>