2Remove the jammed paper by gently pulling it straight out.
Once you remove the jammed paper here, open the side cover and then close it to clear the error message on the display.
If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then:
3Open the side cover.
Note
Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor print quality.
4Carefully remove the misfed paper in the direction shown.
5Close the side cover and insert the paper tray. Lower the rear part of the Tray to align the rear edge with the corresponding slot of the machine, then insert it completely.
In the optional tray
Note
This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the method is same as the tray 2
1Pull out the optional tray 2.
2Lift the front part of the tray slightly up to release the tray from the machine.
If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 3.
11.3 <Troubleshooting>
