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Samsung SVMi-8 technical manual Block Types and Descriptions

Models: SVMi-8

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Block Types and Descriptions

answered. If the call is not answered it will be routed to the destination specified in this extension block's call direc- tor, for the no answer event.

Supervision Level This sets the type of transfer that this extension block uses to transfer callers. Press ENTER at this field to bring up a pick list with the following options:

NONE (Blind Transfer) SVMi-8 transfers the call, releases, and doesn't wait for any subsequent condition.

FULL (Supervised) SVMi-8 transfers the call and waits until the call is answered. If the call is not answered (NO-ANSWER), the call is directed to the CallDirector on page two for instructions on where to send the call.

SCREEN The system requests the name of the caller, rings the subscriber and announces who is calling. The subscriber has the option of accepting, redirecting, or rejecting the call. If the call is rejected the blocked greet- ing is played to the caller.

Subscriber Password The digits the extension user enters to gain access to the extension user menu. In the SVMi products, subscribers usually have both an Extension Block and a Mailbox Block (but may have only one of them). Since each of these blocks have a password option, if different password values are entered in each of these blocks (extension and mailbox) the SVMi-8 will try to resolve these two password fields into one value. The extension pass- word will override the value in the mailbox field.

Valid entries for this field are "NONE" - No password and "DEFAULT" - Password will be set to the default of 0000. This field will not display the subscribers password.

Language This is a language option. You may select from any installed language and from that point on the exten- sion will respond to the authorized owner in the language selected. Authorized owner means a user who has entered a valid password.

The mailbox block also has a language field, and the SVMi-8 will try to resolve these fields to a single value (make them match). If conflicting information is contained in these fields, the Extension Block has priority and the Mailbox Block will be automatically changed to match.

This selection is based on the order of the defined languages in page 3 of the System Wide Parameters. If the lan- guages are to be reordered, added to or changed in page 3 of the System Wide Parameters then this field should be re-entered.

Station If there is no entry entered here the system will automatically search the Station options for the appropriate Station block required to send the call. Press ENTER at this field to bring up the Target Generator. Select a new or existing Station Block from the Target Generator pick list. Press ‘Ctrl+O’ to review the selected Station Block. This block is used to dial the 'Dial Number'. If there is an Alternate number it will select a station block automatically.

Directory Public/User A 'Y' in these parameters, and the subscribers' name recorded in the mailbox, allows this object to be listed in either of the appropriate Directories. The Public directory is the directory that callers access, the User directory is the directory that subscribers access.

Retention Days Remaining The number of days remaining before this block is automatically discarded during sys- tem maintenance if unused. The range is 0 - 999 days. An entry of 0 means indefinite.

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Samsung SVMi-8 technical manual Block Types and Descriptions
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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.