Samsung SVMi-8 technical manual

Software Features

Message Length Controls Maximum message length can be set for each mailbox. The maximum message length is 166 minutes; however, SVMi-8 ships with the maximum message length set at 16 minutes.

Message Pause At any time while listening to your voice mail messages, you can pause the playback.

Message Play Order Each mailbox may be set up to play messages in order of oldest first (FIFO) or newest first (LIFO).

Message Replay Messages may be replayed as many times as you like.

Message Reply When listening to your voice mail messages you may press one key to automatically leave a mes- sage for the person who left you a message, this call return feature may always be used for internal calls, and also outside calls if Caller ID is received, and the feature is allowed by the system administrator. A subscriber may reply to a message sent by a public caller. If the public caller requested a return call, SVMi-8 will play the message envelope and announce, "Callback Requested". This means the public caller entered his telephone number into the mailbox with touch-tone at the time he left the message.

Message Retention Time by Subscriber The length of time messages are stored prior to automatic purging may be set for each mailbox. Retention Time can be set from 1 to 9,999 days. Retention Time applies to both new and saved messages. Each time a message is saved, the Retention Time is reset. Only messages that have not been accessed are automatically deleted.

Message Retrieve Any sent message may be canceled before the recipient has received it. Any message that has been sent but not listened to by the recipient may be retrieved ("pulled back") into the sender's mailbox. If the mes- sage was independently sent to several subscribers, each copy may be retrieved separately.

A message sent to a distribution list may be retrieved up to the time it is first played by any member of the list. Retrieving a message from a distribution list pulls it back from all list members. It may then be edited, updated, re- recorded, deleted, or sent to a different destination. This capability is particularly useful if the sender incorrectly addresses one copy of a message to several subscribers or if a change in events makes the message no longer rele- vant.

Message Rewind When listening to a message you may rewind 5 seconds. This is useful if you are looking for a specific piece of information like a phone number.

Message Save You may save any message. Once saved it will remain as a 'saved' message until it is deleted.

Message Send From within your mailbox you may send a message to any other mailbox owner on the system. This makes it easy for any employee who is out of the office to send a message to another internal user.

Message Scan Message Scan allows a user who is retrieving their messages to 'scan' through them. The first few seconds of each message will be played. This makes it easy to find a specific message.

Message Skip When listening to new messages, if you a searching for a specific one you can skip over new mes- sages. This saves the message as a new message. Its like picking one thing out of your in-basket without disturbing all the others.

Message Undelete At some time, everyone discards a message, and immediately wishes they had kept it. The undelete feature of the SVMi-8 will allow you to retrieve messages that have been deleted.

Message Waiting Light Indication An indication on your keyset tells you when you have new messages. Pressing this one button will connect with your voice mail. Additionally, if you have a display keyset, the display will show you the current new message status.

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