Samsung SVMi-8 technical manual Open Block Table, Save Application

Models: SVMi-8

1 146
Download 146 pages 37.75 Kb
Page 56
Image 56

System Main Menu

Open Block Table

To Open a Block Table, from the System Main Menu select OPEN BLOCK TABLE and press ENTER.

The Block Table is used for building SVMi-8 call routing applications. This is the most frequently accessed area in the SVMi-8 and determines its behavior when it is routing calls. All the prompts and options offered to callers are programmed here.

Because most of the programming for any customer, will usually be in the Block Tables, these are dealt with sepa- rately in the next section. For more information on building call routing applications see BLOCK TABLES.

Save Application

If changes are made to the customer database they are not immediately saved. The save will only take place if:

a)The administrator reboots the system after gracefully exiting using 'Operating Utilities' and 'Exit SVMi-8'.

OR

b)The nightly maintenance runs. This happens each night at 3 a.m.

The save application option forces the changes to be written to the database immediately. This will ensure that if the SVMi-8 looses power between the time that the changes are made and the nightly maintenance, the changes will be preserved.

Warning: For this data to be saved the SVMi-8 must lock its ports temporarily. Any idle ports are immediately locked. As ports become free they are also locked. When all ports are locked the data will be backed up and the ports placed back online.

4

Page 56
Image 56
Samsung SVMi-8 technical manual Open Block Table, Save Application

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.