Block Types and Descriptions

Public Caller Interface

Wait For Caller Entry This is the number of seconds, from 1 to 99, that the SVMi-8 waits for an entry during the message editing and message retrieval operation. The time begins at the end of speaking the prompt that requests an entry from the caller. Upon entry of the first digit, the time is reset so that the caller has the full Wait for Caller Entry time to enter another digit.

Retries If INVALID Entry This specifies the number of times, from 0 to 99, a caller may re-enter his password if an invalid password was entered. This also applies if a caller makes an invalid entry while recording/editing a message.

Repeat Prompts No Entry The number of times, from 1 to 99, to repeat prompts while the caller is recording/edit- ing a message. If the caller does not respond to the prompts after this number of attempts, the SVMi-8 will go to the next Block specified by <Pub-Msg>.

Record Silence Time Out This is the amount of time in seconds that SVMi-8 will listen to caller silence before assuming the caller has stopped talking.

Digit for Operator Assistance The Operator digit, when defined, allows the caller, while listening to the subscribers personal greeting or recording a message, to press a specific digit to transfer to the operator defined by the 'OPERA- TOR' pointer.

Digit to Skip Greeting The digit to skip the greeting, when defined, allows the caller, while listening to the sub- scribers personal greeting, to enter a specific DTMF digit to skip the greeting and enter record mode.

Digit to Escape The ESCape digit controls the following functions when using a mailbox:

1)In the mailbox public mode, if entered while the mailbox greeting is being played or any time prior to the caller beginning to speak, the message is canceled and SVMi-8 exits the mailbox using the <PUB-ESC> pointer. If entered after the caller begins, it will terminate the recording (just as with any other DTMF tone).

2)Used to exit from the opening menu of the mailbox or List box user mode. SVMi-8 will use the <USER-EXIT> pointer to determine where to go next.

3)In the mailbox or List box user mode, the Escape digit is generally used as a "cancel" key to abort the current operation and return to the previous one.

Note: Escape digit and Admin digit should not be set to the same digit.

Digit to Log in as user (Administration Digit) The Admin digit controls the following functions:

1)In the mailbox or List public mode, if entered at any time prior to the (beep) signaling the beginning of recording a message SVMi-8 will switch immediately to the user mode, requesting a password to be entered for the sub- scriber access to the mailbox.

2)When sending a message, recorded in the mailbox user mode, prefacing the mailbox number with the Admin digit will request delivery confirmation.

Note: Escape digit and Admin digit should not be set to the same digit.

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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.
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