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Samsung SVMi-8 technical manual Voice Files, Touch-Tone Management

Models: SVMi-8

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System Main Menu

Subscriber Admin This effects only the GUI and allows access only to the following: Subscriber List, Display User Log, and Status Screen.

Voice Files

Min Recorded Length This parameter sets the minimum record time that is to be considered valid. It is specified in hundredths of seconds. A setting of 50 means 0.5 seconds or 500 milliseconds. The default value is 75. If this value is too high, short recordings will be discarded. If it is too low, the system will consider disconnects as a valid recording.

Dial Tone Trim Size This amount is trimmed off the end of any recorded message that is terminated by dial tone. This parameter is measured in hundredths of seconds.

Touch-Tone Management

Minimum DTMF Duration This parameter controls the sensitivity of the DTMF (touch-tone) detectors only during recording of voice prompts and announcements. The value represents the minimum time period (in hundredths of seconds) during which a tone must be valid in order to be accepted as a caller entry. A lower value makes the SVMi- 8 more sensitive to DTMF tones. If excessive "Talk Off" problems are experienced during recording operations, the value should be increased. Talk Off occurs when a human voice emulates a DTMF tone. If users frequently experience difficulty in stopping recording (as evidenced by touch tones being included in the recordings), this value should be reduced. This parameter is expressed in hundredths of a second. The default is 7 (70 ms).

Note: Drastic changes of this value are not recommended. A small change can make a significant difference. This parameter has no effect during playback.

DTMF Cutout Period If, during prompt playback, the DTMF detector senses a tone, the SVMi-8 will temporarily suspend playback for the time period specified by this parameter. If the tone remains valid during this time, it is con- sidered to be a valid caller entry and playback is stopped. If the tone becomes invalid while playback is temporarily suspended, it is considered to be "Talk Off" and playback is resumed. This value is expressed in hundredths of a sec- ond. The default is 1 (10 ms).

Note: This parameter has no effect during recording.

*Outbound DTMF Duration This parameter controls the duration of tones dialed by SVMi-8. Tone Duration sets the duration of each tone dialed. This value is expressed in hundredths of a second. The default is 8 (80 ms).

*Outbound DTMF Gap Length These parameters control the duration of tones dialed by SVMi-8. Inter-Digit Time sets the time between dialed tones. This value is expressed in hundredths of a second. The default is 8 (80 ms).

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Samsung SVMi-8 technical manual Voice Files, Touch-Tone Management
Page 60 Page 62

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.