Block Types and Descriptions

Caller Interface

Wait for Caller Entry This is the number of seconds, from 0 to 20, SVMi-8 waits for an entry after the caller has been prompted to replay the announcement. The time begins at the end of any prompt that requests an entry from the caller.

Repeat Pmts if NO Entry Indicates the number of times, from 0 to 9, the replay prompt is repeated, if no entry is made by the caller.

Offer to Replay ANN This parameter provides the caller the ability to replay each announcement after play. If this parameter is set to 'N' the caller will not be offered the option of replaying the announcement.

Empty ANN Prompt A prompt that will play when there is no recorded voice for the announcement selected. Valid entries are 0001 - 9999 with blank indicating "say nothing." Press 'Ctrl + O' to review or edit the prompt text.

Disk is Full Prompt A prompt which will be played when the announcement storage unit is unable to record an announcement of the Max ANN Length. Valid entries are 0001 - 9999 with blank indicating "say nothing." Press 'Ctrl + O' to review or edit the prompt text.

Offer To Replay the Prompt A prompt, after the announcement has played, which instructs the caller to dial the Digit to Replay, to hear the announcement again. Valid entries are 0001 - 9999 with blank indicating "say nothing." This prompt will not be played if "digit to replay message" is blank. Press 'Ctrl + O' to review or edit the prompt text.

Get Password Prompt A prompt which instructs the subscriber to enter their admin password. Press 'Ctrl + O' to review the prompt text.

Invalid Entry Prompt The number of the prompt to play if the caller makes an invalid entry. Press 'Ctrl + O' to review the prompt text.

Retention

Days The number of days, from 1 to 999, that the SVMi-8 will retain an announcement if it is not played.

Plays The maximum number of times an announcement will be played before being automatically erased. If set to zero, there is no limit on the number of times played.

Refresh When this parameter is set to 'Y', the announcement(s) played during the call session will have the reten- tion time reset to the value set in the Retention Days parameter of this Audiotext Librarian. If this parameter is set to 'N', the announcement retention time is controlled by the retention time in the announcement.

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Samsung SVMi-8 technical manual Caller Interface, Retention

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.