Samsung SVMi-8 technical manual Extension Block, Open Extensions and WorkGroups

Models: SVMi-8

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Block Types and Descriptions

NO-ENTRY Pointer This is the Block to go to if no entry is made within the ECLASS Block when prompted.

INVALID Pointer This is the Block to go to if an invalid entry is made within the ECLASS Block when prompted.

QUE-FULL Pointer The next Block to go to if the number of callers allowed to hold in queue is exceeded. (See Max in hold queue parameter in the MODE Block.) SVMi-8 will ignore this pointer if the <QUE-FULL> pointer is set in the Extension Block.

USER-EXIT Pointer The next Block to go to if a subscriber presses star (*) to exit from their extension administra- tion menu. It is recommended that the named Block, be the initial MENU Block to allow the user to return to the beginning of the application.

DIRECTORY Pointer This is the Block to go to if the caller presses the digit associated with the Directory Assistance.

Open Extensions and WorkGroups

This field is a navigation facility. Press ENTER to bring up the Target Generator, then select and open an extension block from the Target Generator pick list.

Extension Block

Description

The Extension Block is one of the two Blocks (Extension, Mailbox) that describes a subscriber. The Extension Block controls the operating characteristics specific to a subscriber's extension. This includes all the caller options and transfer instructions.

It is important to understand that in the SVMi-8 system the only function of a mailbox block is to take a message and perform notification. All other subscriber features and options are provided by the extension block.

Extension Block

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Samsung SVMi-8 technical manual Extension Block, Open Extensions and WorkGroups

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.