Programming Methods

Edit System Prompts

This allows you to create or edit system prompts.

✁Call the SVMi-8, and access the System Administration Menu.

✁Press 1 to edit system prompts.

✁Follow the spoken instructions to edit system prompts.

At the very least you will probably need to create the following:

✁Day Greeting = Prompt 1001

✁Night Greeting = Prompt 1002

✁Holiday Greeting = Prompt 1003

✁Emergency (Bad Weather) Greeting = Prompt 1004

Only prompts above prompt # 1000 may be recorded using the DTMF System Administration. To record prompts lower than # 1000 (system prompts) you must use the Voice Studio Administration Tool.

NOTE: When a prompt has been recorded, sometimes there is some ambient noise at the front or back that needs to be trimmed. Press 4 and select trim mode. You may now clip small amounts of 'noise' from the front or back of the voice prompt. Repeatedly press 1 (or 2) to trim small amounts from the front (or back) until the prompt sounds clean.

Subscriber Administration

This allows you to add and delete subscribers.

✁Call the SVMi-8, and access the System Administration Menu.

✁Press 2 for subscriber information.

✁Follow the spoken instructions to create or delete subscribers.

Manual Mode Selection

This allows you to change the operating mode of the SVMi-8. You may select a specific mode (as long as it has been defined as a mode block) or you may select automatic scheduling. Changes to a specific mode will remain in effect until you manually change it back to automatic scheduling.

You may select a mode for each port in the system.

✁Call the SVMi-8, and access the System Administration Menu.

✁Press 3 to manually set the mode.

✁Follow the spoken instructions to change the port number

✁Follow the spoken instructions to change the operating mode. According to the following list of options:

1Day Mode

2Night Mode

8

Page 47 Page 49
Page 48
Image 48
Samsung SVMi-8 technical manual Edit System Prompts, Subscriber Administration, Manual Mode Selection
Page 47 Page 49

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.
Top Page Image Contents