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Appendix

Special Characters Used When Writing Dialing Instructions

These characters perform special functions when embedded in any dialing string:

&- This is a flash-hook which is critical for signaling on analog systems.

,- The comma is a one second pause.

\- The backslash is a four second pause.

T- "T" tells the port to switch to tone (DTMF) dialing. This is the default.

W- Wait for answer. On encountering this character, SVMi-8 will monitor the line for an answer from the called station before dialing any additional characters. If no answer is detected within 6 ring back cycles or 3 busy cycles, the call will be recalled.

;- The semicolon is wait for dial tone. The SVMi-8 will wait up to twelve seconds for dial tone before dialing any additional characters. If no dial tone is detected the call will fail. This is useful in environments that may have a shortage of resources such as a limited number of trunk lines or DTMF receivers.

$K - Stands for key value and causes the SVMi-8 to insert the ID number of the last Extension block, Mailbox Block, or Menu Block input into a dial string.

~di - This is an instruction to dial in band. It is used only in the pager suffix string, and is present to prevent conflicts with in band and out of band signaling.

$A - This stands for the Extension Blocks Account code.

H- Operate the hookswitch. If on hook go off, if off hook go on.

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Samsung SVMi-8 technical manual Appendix, Special Characters Used When Writing Dialing Instructions

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.