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Samsung SVMi-8 technical manual Administration Features

Models: SVMi-8

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Software Features

Self Memo / Reminder Easily and quickly leave a reminder in your own mailbox. This virtual notepad is available wherever there is a phone, and can be set for immediate or future delivery. This makes them useful for keeping track of your entire workload to schedule or serve as reminders for meetings.

Self Memo / Reminder Categories If allowed by the system administrator a subscriber may designate the reminders they create as either a Commitment, Follow Up or Task. The individual meaning of these labels may vary from person to person, their intent is to provide a way of separating reminders into different categories. These cate- gories can be reviewed in the subscriber Workload Manager

Speed Control The SVMi-8 supports two message playback speeds. This allows you to hear the message in a con- venient manner. You can press '99' during message playback to toggle between two speeds.

Subscriber Workload Manager This allows a subscriber to group reminders by a Commitment, Follow Up or Task in order to better organize the workload.

Until… Scheduling The Until… Scheduling method is an easy way to schedule the termination of an SVMi-8 serv- ice relative to the time the service is set active. Most of the services in the SVMi-8 give subscribers greater control over their communications by providing Until… Scheduling. The subscriber just sets a time for the service to termi- nate, concurrent with activating it, and does not have to worry about remembering to deactivate the service in the future. The Until… Scheduling options are, a number of hours, 1 to 9, the end of the current business day, the beginning of the next business day, a day of the coming week, Monday through Sunday, a specific date, hour and minute, or until further notice.

Urgent Messages Messages left by and for subscribers may be flagged as Urgent. Urgent messages are played first and notification may be configured to only alert you for these urgent messages.

Volume Control The SVMi-8 supports two message playback volumes. This allows you to hear the message in a convenient manner. You can press '77' during message playback to toggle between two volume levels.

ADMINISTRATION FEATURES

Activity Display While the SVMi-8 system is running, a connected administration terminal will show useful statis- tics about the system. Number of calls, average calls per week, number of times all ports were busy, total messages and space available.

Administrators Mailbox The designated system administrator can perform many routine activities from their mail- box by using the System Administration Special Menu. These activities include adding and removing mailboxes, changing prompts and switching modes of operation.

Auto Delete Subscribers Unused subscribers are automatically deleted after a programmable period of disuse. This prevents unauthorized users from 'High-Jacking' unused mailboxes.

Automatic Setup When the SVMi-8 is first installed a range of mailboxes matching the system’s database is creat- ed. This reduces set up time.

Back Up And Restore The customer database can be saved and restored at a later date. This is useful in a number of maintenance scenarios. Additional hardware is necessary to accomplish this.

Default Operation The SVMi-8 is designed to be in operation as soon as it is installed.

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Samsung SVMi-8 technical manual Administration Features
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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.