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Samsung SVMi-8 Transfer Controls, Message Waiting Indicator Controls, Call Progress Training

Models: SVMi-8

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Block Types and Descriptions

Transfer Controls

Simultaneous Xfers-Y/NSet this parameter to 'Y' to allow more than one port to transfer to the same station simultaneously. This applies to blind transfer conditions only. Station groups and operator positions are examples of "Yes" situations.

Internal Station Not used.

Monitor Transfers Not used.

Message Waiting Indicator Controls

(Remove ) Dial To Set MWI On Enter the string needed to turn message waiting indicators on . Since the SVMi-8 knows how to do this internally, you would only use these to set MSG lights on remote systems.

(Remove) Dial To Set MWI Off Enter the string needed to turn message waiting indicators off. Since the SVMi-8 knows how to do this internally, you would only use these to set MSG lights on remote systems.

Call Progress Training

The station block can be used to train the SVMi-8 to recognize different call progress tones (ring back and busy) for the particular station block. However, this is normally not necessary as default values for North America are already programmed into the SVMi-8.

Ringing Number Enter any string returned by the phone system to indicate ring. The second field indicates how many times the Train routine is to be run, using the number entered in the first field.

Busy Number Enter any string returned by the phone system to indicate busy. The second field indicates how many times the Train routine is to be run, using the number entered in the first field.

Retrain - Y/N Set to 'Y' to preserve the original values. Set to 'N' to clear.

Retrain - Train To run the Call Progress Train routine, enter a telephone number in either the ringing number field, the busy number field, or both fields. Specify the number of times SVMi-8 is to try the number to gather data. Press ENTER to start Call Progress Training. Four conditions apply to the train routine:

If only the Ringing Number value is filled in, only those values which pertain to a ring signal will be modified by running the Call Progress Train routine.

If only the Busy Number value is filled in, only those values which pertain to a busy signal will be modified by running the Call Progress Train routine.

If no numbers are provided for Ringing or Busy, and Retrain is set to 'N', the factory default settings are auto- matically filled in by SVMi-8.

If no numbers are provided for Ringing or Busy, and Retrain is set to 'Y', SVMi-8 will give an error warning.

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Samsung SVMi-8 technical manual Transfer Controls, Message Waiting Indicator Controls, Call Progress Training
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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.