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Samsung SVMi-8 technical manual Voice Processing Module VPM, Types of VPM

Models: SVMi-8

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Hardware Description

VOICE PROCESSING MODULE (VPM)

IMPORTANT NOTE: The VPMs used in this product appear very similar to the VPMs in our previous CADENCE product but they are not interchangeable. If the VPMs are not labeled with the letters SEC they will not work in the SVMi-8 product.

The VPM is used to:

!Move the digital speech and fax information between the SVMi-8 system and the phone system

!Generate and detect DTMF

!Record and play back speech

Without at least one VPM, the SVMi-8 will not work. Each VPM has 4 channels. This means that for each VPM installed, up to four simultaneous callers can be connected to the SVMi-8.

The VPM is attached to the SBC by an edge connector. Each SVMi-8 comes equipped with one VPM, but it can be removed or replaced in the event of a problem or upgrade.

The SVMi-8 card can accommodate 2 of these cards allowing up to 8 simultaneous callers.

The 4 port Voice Processing Module is a small removable hardware board called a VPM. It connects to the SVMi-8 motherboard. When it is installed in the SVMi-8 card it increases the number of available ports from 4 to 8. The SVMi-8 card can not be expanded beyond 8 ports.

Types of VPM

There are two types of VPM. The 4 Voice and the 3 Voice + 1 Fax.

!4 Voice VPM (VPM)—4 Port Voice Processing Module

This add-on-card provides 4 channels of voice otherwise known as ports. It allows 4 simultaneous callers to use the services of the SVMi-8. One or two of these cards may be added to the SVMi-8.

!3 Voice + 1 Fax VPM (VPM)—4 Port Voice Processing Module with 1 Port Fax Support

This add-on-card provides 4 channels of voice otherwise known as ports. It allows 4 simultaneous callers to use the services of the SVMi-8. Any one of these ports can use the fax services of the SVMi-8 card. This mod- ule must be located on the SVMi-8 motherboard in the position with the double connector located furthest from the memory module. Only one of these cards can be added to the SVMi-8.

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Samsung SVMi-8 technical manual Voice Processing Module VPM, Types of VPM
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SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.