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Samsung SVMi-8 technical manual Port Activity

Models: SVMi-8

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System Main Menu

Port Activity

This screen provides the System Administrator the ability to observe, port specific, line by line system activity in either real time (as it happens) or through the SVMi-8’s Activity Log (if it's already happened). This activity contains detailed information for both subscriber and public caller, call sessions. Refer to the Port Activity Help screen for detailed options.

The following commands can be typed in at the => prompt to determine how much and what type of information is displayed:

CP [ALL, OFF, or PORT NO.] Turns on/off call progress monitoring for all or specific ports. Must be turned off with "OFF" command. May be used in combination with "MONIT" command or alone.

DEBUG [ALL, OFF, or PORT NO.] Turns on/off extended debug monitoring for all or specific ports. Must be turned off with "OFF" command—not done by maintenance. May be used in combination with "MONIT" and/or "CP".

DISPLAY [FILESPEC] Equivalent to DOS "Type" command to show contents of test file. Scroll through files with the arrow keys.

EXITALL Forces shutdown of SVMi-8 and returns to the DOS command prompt. Does not wait for ports to clear— will disconnect all callers.

FILES [path or filespec - default is C:\DTA directory if no path specified] Similar to DOS "DIR" command. Displays listing of files in specified subdirectory, one at a time. At each file, user may press ENTER to display next file, or TAB, which gives options to "[C]opy, [R]ename, [D]elete" each file. Pressing ESCAPE exits options and dis- plays next file. From filename ESCAPE terminates the command.

IPC [ALL, or PORT NO.] Turns on/off monitoring system communication messages for all or specific ports. Must be turned off with "OFF" command—not done by maintenance. May be used in combination with "MONIT" and/or "CP".

LOCK/UNLOCK [ALL, or PORT NO.] Busies out all ports or a specific SVMi-8 port. Released at maintenance or with "UNLOCK" command. Default (no argument) is ALL.

MAINT or MAINTENANCE Forces daily maintenance as soon as user returns to Port Status screen.

MESS or MESSAGE [GROUP NO, optional. Displays all groups if not specified]

Displays a list of all message files in the form:

Recipient Name (from Mailbox Label)

Sender Name (blank if public or unknown)

Date and Time Sent

Type (V - Voice)

Message Status (Saved, New)

Filename

MONIT [ALL, OFF, or PORT NO.] Turns on/off monitor function for all or specific ports. Must be turned off with "OFF" command—not done by maintenance. May be used in combination with "CP" command or alone.

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Page 68
Image 68
Samsung SVMi-8 technical manual Port Activity
Page 67 Page 69

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.