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Samsung SVMi-8 technical manual Directory Control Prompts, Selection Prompts, Directory Activity

Models: SVMi-8

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Block Types and Descriptions

To use a custom prompt, highlight the prompt number to be changed, enter the new number, and press ‘Ctrl + O’ to bring up the Prompt Text Generator. Enter the desired prompt text and press ESCAPE to return to the directory screen. You must go into the Voice Studio and record the custom prompt before it can actually be used.

Directory Control Prompts

Enter Name The prompt asking the caller to spell the called party's name. This is the prompt you would change, if you wanted to ask the caller to enter the parties FIRST name.

Target Name Prefix The prompt spoken in front of the target object's name. "To reach…"

No Matches Found The prompt indicating no matches were found.

Invalid Entry The prompt indicating the caller input is invalid.

Press '9' for More Names The prompt offering the caller additional matches.

Press '0' for a New Name The prompt offering the caller the option to search for another name.

Press '*' to Exit The prompt offering the caller the option to return to the previous menu.

Selection Prompts

Press…(1…8) A brief description of the prompt that is played to the caller and its associated prompt number.

Directory Activity

This is a record of directory activity and may be useful for system planning or troubleshooting.

Directory Block

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Samsung SVMi-8 technical manual Directory Control Prompts, Selection Prompts, Directory Activity
Page 88 Page 90

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.