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Hardware Description

Unlike traditional PC based Voice Mail / Auto Attendant Systems, the SVMi-8 installs inside the telephone equipment and operates as an integral part of it.

The component parts of the SVMi-8 are as follows:

SBC (SVMi-8 MOTHERBOARD)

SBC stands for Single Board Computer and it is the main circuit card that connects to the DCS COMPACT II, DCS and iDCS 500 phone sys- tem. The disk drive and voice processing modules connect to this card.

On the front of the card there are two connectors. The use of these connectors is optional and it is not necessary to have anything con- nected in order for the SVMi-8 to run.

The Serial Interface

This can be used to connect a modem or PC and provide local or remote PC based administration. The connector is called SIO.

The Parallel Interface

This is used for data transfer or database back up. The connector is called PIO. The only purpose for this connector is for system file transfer (Back-up and Restore). SVMi-8 is designed to back up and restore data to an Iomega Zip drive. We recommend this method because all the necessary drivers are pre-installed on the SVMi-8.

Reset Button

The red button marked RST is the reset button. Pressing this will immediately restart the SVMi-8 system. It will disconnect any calls in progress.

Pressing the RESET button during operation will disconnect all callers and immediately restart the SVMi-8. This should only be used as directed. Pressing this button when the system is performing Disk I/O could result in data loss or file corruption.

Immediately after plugging in the SVMi-8 card and turning the phone system power switch ON, you MUST press this button to initialize the SVMi-8.

This button should not be pressed if the SVMi-8 is actively processing calls.

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Samsung Hardware Description, SBC SVMi-8 Motherboard, Serial Interface, Parallel Interface, Reset Button

SVMi-8 specifications

The Samsung SVMi-8 is a state-of-the-art voicemail system renowned for its advanced features, flexibility, and user-friendly interface. Designed to meet the demands of small to medium-sized businesses, the SVMi-8 serves as a critical communications tool that enhances customer interaction and streamlines internal communication processes.

One of the standout features of the Samsung SVMi-8 is its digital answering capabilities. With support for up to eight simultaneous calls, this system ensures that no important message is missed, providing businesses with a reliable method to manage customer inquiries. The voicemail system offers message notification through various channels, including email and SMS, allowing users to stay informed wherever they are.

The SVMi-8 utilizes cutting-edge Voice over Internet Protocol (VoIP) technology, allowing for efficient and clear voice communication over the internet. This technology significantly reduces operational costs and improves communication quality, making it an ideal choice for modern businesses looking to optimize their communication infrastructure.

Another important characteristic of the SVMi-8 is its scalability. As a business grows, its communication needs evolve, and the SVMi-8 adapts effortlessly to these changes. The system can be expanded to accommodate additional voice mailboxes, making it suitable for dynamic work environments.

User interface has also been a focal point in the design of the SVMi-8. With intuitive dialing options and easy navigation through voice menus, employees can access their messages and manage settings without extensive training. This simplicity enhances productivity and ensures that staff can focus on their core responsibilities rather than grappling with complex systems.

In addition to its voicemail features, the SVMi-8 includes a range of advanced functionalities such as call forwarding, automated attendant services, and other time-saving options that assist businesses in providing exceptional customer service. Its integration capabilities with existing communication systems further enhances its value proposition, allowing businesses to maintain continuity with their current operations.

In summary, the Samsung SVMi-8 is a versatile and powerful voicemail solution that caters to the needs of modern businesses. With its robust feature set, seamless integration with VoIP technology, and user-friendly design, the SVMi-8 stands out as a vital component of efficient business communication strategies.