Samsung SVMi-8 technical manual Important Basic Concepts, Blocks

Explanation of Default Configuration

Important Basic Concepts

Blocks

Blocks are the components used to build your individual customer application. All call flow is programmed using these blocks. Each block type has a specific function, and can be chained together with other blocks to provide a complete call processing solution.

There are 13 blocks available in the SVMi-8. They are the following:

Announcement Block	Houses up to 15 minutes of recorded voice information for playback in an
	audiotext application. It is associated with and managed by an Audiotext
	Librarian.
Audiotext Librarian Block	Manages the Announcement Blocks, that together forms its Audiotext Library.
	On-demand, it finds and plays the caller specified Announcement(s). Manages
	Announcement Block retention, recording length and authorizations, and caller
	replay options. It also controls the caller's path through its library.
Bye Block	Speaks a prompt, usually "Good-bye", then terminates the call session.
Directory Block	This is a utility that sets up the necessary parameters used in the subscriber’s
	directory list.
EClass Block	This is a class of service block for extensions, and contains additional permis-
	sions that apply to all extensions in this class.
Extension Block	Represents the subscriber to a caller. Houses subscriber's settings, personal
	greetings, and call coverage controls such as call blocking and screening.
	Contains Caller Option Processor and Designated Location facility for routing
	callers to subscriber's current telephone, regardless of physical location.
	Multiple subscribers, each with their own Extension Object, can effectively share
	a single telephone.
List Block	Delivers recorded voice message to a list of mailboxes. May contain other lists
	as members.
Mailbox Block	Receives, records, sends, and stores multimedia messages. Contains default
	personal greeting, name and password for the subscriber. This block contains all
	the parameters for the mailbox including pager and cell phone notification. One
	usually exists for each phone on the system.
MClass Block	This is a class of service block for Mailboxes, and contains additional permis-
	sions that apply to all Mailboxes in this class.
Menu Block	Speaks prompts to caller and routes on Input from caller entry. The Auto
	Attendant Main Menu is an example of a menu block.
Mode Block	Answers incoming calls for assigned port(s) by mode, as assigned in the
	Schedule Table. Collects and stores CallData in appropriate call session Memory
	Registers. Can speak salutation prompts.
Query Block	Speaks a question/statement and expects to record a voice and or DTMF
	response. Delivers recorded response to one or more mailboxes for transcrip-
	tion.

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