English
Troubleshooting
If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. If “C:ss:ss” appears on the LCD screen or in the viewfinder, the
Symptom | Cause and/or Corrective Actions |
START/STOP does not operate. • The POWER switch is set to OFF or VTR.
cSet it to CAMERA. (p. 20)
•The tape has run out.
cRewind the tape or insert a new one. (p. 17, 30)
•The
cUse a new tape or slide the tab. (p. 17)
•The tape is stuck to the drum (moisture condensation).
cRemove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 151)
Recording stops in a few seconds.
•START/STOP MODE is set to 5SEC or 
. c Set it to 
. (p. 25)
The power goes off. | • While being operated in the CAMERA mode, your camcorder |
| has been in the standby mode for more than 5 minutes. |
| c Set the POWER switch to OFF and then to CAMERA again. |
| (p. 20) |
The image on the viewfinder screen • The viewfinder lens is not adjusted. | |
is not clear. | c Adjust the viewfinder lens. (p. 22) |
The SteadyShot function does not | • STEADYSHOT is set to OFF in the menu settings. |
work. | c Set it to ON. (p. 86) |
The autofocusing function does not | • FOCUS is set to MANUAL. |
work. | c Set it to AUTO. (p. 53) |
| • Shooting conditions are not suitable for autofocus. |
| c Set FOCUS to MANUAL to focus manually. (p. 53) |
The fader function does not work.
•START/STOP MODE is set to 5SEC or 
. c Set it to 
. (p. 25)
•The digital effect function is working.
cCancel it. (p. 46)
The x indicator flashes in the viewfinder or on the LCD screen.
• The video heads may be dirty.
cClean the heads using the Sony DVM12CL cleaning cassette (not supplied). (p. 152)
A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.
•The contrast between the subject and background is too high. Your camcorder is not a malfunction.
A vertical band appears when you shoot a very bright subject.
• Your camcorder is not a malfunction.
Some tiny white spots appear in the • Slow shutter, low lux or NightShot +Slow shutter mode is
viewfinder or on the LCD screen. | activated. This is not a malfunction. |
An unknown picture is displayed in • If 10 minutes elapse after you set the POWER switch to | |
the viewfinder or on the LCD screen. | CAMERA or DEMO MODE is set to ON in the menu settings |
| without a cassette inserted, your camcorder automatically |
| starts the demonstration. |
| c Insert a cassette or press the LCD screen. The demonstration |
| stops. |
| You can also cancel DEMO MODE. (p. 91) |
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