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Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and figures) in the viewfinder or on the LCD screen. If a 5-digit code is displayed, check the following code chart. The last two digits (indicated by ss) will differ depending on the state of your camcorder.

Viewfinder (or LCD screen)

C:21:00

Self-diagnosis display

•C:ss:ss

You can service your camcorder yourself.

•E:ss:ss

Contact your Sony dealer.

Five-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an “InfoLITHIUM”

 

battery pack.

 

c Use an “InfoLITHIUM” battery pack. (p. 14)

C:21:ss

• Moisture condensation has occurred.

 

c Remove the cassette and leave your camcorder for at least 1

 

hour to acclimatize. (p. 151)

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the Sony DVM12CL cleaning cassette

 

(not supplied). (p. 152)

C:31:ss

• A malfunction other than the above that you can service has

C:32:ss

occurred.

 

c Remove the cassette and insert it again, then operate your

 

camcorder.

 

c Disconnect the power cord of the AC adaptor or remove the

 

battery pack. After reconnecting the power source, operate

 

your camcorder.

E:61:ss

• A malfunction that you cannot service has occurred.

E:62:ss

c Contact your Sony dealer and inform them of the 5-digit

 

code. (example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer.

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