Manuals / Xerox / Computer Equipment / Printer

Xerox 6120 manual Introduction, Printing a Configuration Page, Ready, Printable Pages Menu

Models: 6120

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Page 109

Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Printing the configuration page	Page 102

Preventing media misfeeds	Page 103

Understanding the media path	Page 104

Clearing media misfeeds	Page 105

Solving problems with media misfeeds	Page 115

Solving other problems	Page 117

Solving problems with printing quality	Page 121

Status, error, and service messages	Page 127

Printing a Configuration Page

Print a configuration page to verify the printer is configured correctly.

Press Key	Until Display Reads
	READY

	PRINTABLE PAGES MENU

CONFIGURATION

YES

The configuration page prints and the printer goes back to READY.

102	Introduction

Page 109

Image 109

Xerox 6120 manual Introduction, Printing a Configuration Page, Ready, Printable Pages Menu

Contents

User Guide PhaserGuide d’utilisation Guida dellutenteCorelDRAW is a trademark of Corel Corporation Contents ContentsBOOTP Contents4 Printer Control Panel and Configuration Menu Contents5 Using Media Media SpecificationsAbout Toner Cartridges ContentsInstalling a DIMM ContentsIntroduction Space Requirements Getting Acquainted with Your PrinterGetting Acquainted with Your Printer The options appear shaded in the above illustrationFront View Printer PartsGetting Acquainted with Your Printer Rear View with Options Front View with OptionsGetting Acquainted with Your Printer Network Printing Theory Network ConnectionNetwork Connection the MENU CONNECTION SETUP NETWORK SETUP TCP/IP DHCP/BOOTP menu Using DHCPMaking the Connection Ethernet InterfaceNetwork Connection Setting the Address ManuallyNetwork Connection Network Printing BOOTPNetwork Printing DHCPLPD/LPR HTTPNetwork Printing SNMP Unicast, Multicast, and BroadcastPort SMTPAbout the Software PPD Files PostScript DriversSoftware and Documentation CD-ROM refer to the Phaser 6120 ReferenceUtilities PCL DriversSoftware and Documentation CD-ROM Reference Guide on the Software andSystem Requirements System RequirementsSelecting Driver Options/Defaults for Windows Selecting Driver Options/Defaults for WindowsWindows XP/Server 2003/2000/NT Windows Me/98SE Xerox Phaser 6120 PCL6 Windows Me/98SE Xerox Phaser 6120 PostScriptSelecting Driver Options/Defaults for Windows 9 Click Printing PreferencesSelecting Printing Options Enabling Options for MacintoshSelecting Printing Preferences Windows Enabling Options for MacintoshSelecting Options for an Individual Job Windows Saved SettingsPrinting Options for the PostScript and PCL Printer Driver Advanced Tab PostScript Printer Driver OnlySelecting Printing Options Cover Page Setting TabBasic Tab Layout TabWatermark Tab Overlay TabQuality Tab Download Manager Application should be installed earlierVersion Tab Printing Options for the Windows Me/98SE PostScript FilePaper Tab Graphics TabPrinter Control Panel and Configuration Menu About the Control Panel Control Panel Indicators and KeysAbout the Control Panel ErrorY M C K Toner Supply IndicatorsR E A D Y About the Control PanelAbout the Control Panel Printing the Menu Map2 Select Menu Map, and then press the Menu/Select key 3 Select Yes, and then press the Menu/Select keyMENU PROOF/PRINT MENUAbout the Control Panel About the Control Panel Entering the PasswordThe PRINT/DELETE selection screen appears YES /NO PRINTABLE PAGES MENU All factory default values are shown in bold About the Control PanelPLAIN PAPER PAPER MENUAbout the Control Panel OFF/ON LETTER/A4About the Control Panel PLAIN PAPERor not the page is printed again after recovering from a YES/NOAbout the Control Panel If NO is selected and the specified paper tray runs outAbout the Control Panel QUALITY MENUYES/NO YES/NOIf ON is selected, the image adjustments are applied If YES is selected, image adjustments are performedIf OFF is selected, image adjustments are not applied About the Control Panel192.168.1.2 CONNECTION SETUP MENUAbout the Control Panel YES/NO0.0.0.0 PhaserAbout the Control Panel YES/NOYES/NO About the Control PanelYES/NO Select the printer description language when it cannot SYSTEM DEFAULT MENUAbout the Control Panel If AUTO is selected, the printer automatically selectsAbout the Control Panel CR=CR LF=CRLFSelect the definitions of the CR/LF codes Select whether or not the PostScript format definitionsAbout the Control Panel SYSADMINOFF/ON 15 MINUTES/30 MINUTES/1 HOUR/2 HOURSRESTORE SERVICE MENUAbout the Control Panel „ Swedish The default setting is English LANGUAGE MENUAbout the Control Panel „ English „ Spanish „ French „ German „ Italian „ Portuguese „ DutchUsing Media Media Specifications Media SpecificationsWhat types and sizes of media can I load? MediaPlain Paper Media TypesMedia Types Media Types Thick Stock 43 lb. bond is also referred to as 90 lb. index stock Media Types Envelopes 43 lb. bond is also referred to as 90 lb. index stock Media Types Labels 43 lb. bond is also referred to as 90 lb. index stock Media Types LetterheadUp to 500 sheets, depending on the Media Types Postcards TransparenciesMedia Types Media Types Glossy Stock When printing on glossy stock, the top margin is 10 mm 0.394 in What Is the Guaranteed Imageable Printable Area?Media Types Imageable Area-Envelopes Page MarginsMedia Types The envelope print orientation is determined by your applicationHow do I load media? Loading MediaLoading Media Do not fan transparenciesLoading Media Tray 1 Multipurpose TrayLoading Plain Paper 3 Load the paper face up in the tray Loading Media4 Slide the media guides against the edges of the paper Loading Envelopes Other MediaLoading Media 3 Slide the media guides to provide more space between them Loading Media4 Load the envelopes flap side down in the tray Up to 10 envelopes can be loaded into the tray at one time5 Slide the media guides against the edges of the envelopes Loading Media6 Close the front panel of Tray 1, and then reattach the lid 7 Pull the lever, and then open the top cover Loading Media Do not touch the transfer belt 8 Raise both green fuser separator levers Loading Media9 Carefully close the top cover a Pull the lever, and then open the top cover Loading Mediab Lower both green fuser separator levers c Close the top cover Loading MediaLoading Media Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency Up to 50 sheets can be loaded into the tray at one time Loading MediaLoading Plain Paper TrayLoading Media 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it3 Remove the lid from Tray Loading Media4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tray6 Reattach the lid to Tray Loading Media100% 7 Reinsert Tray 2 into the printer Loading MediaHow do I autoduplex? DuplexingDuplexing Output Tray Output TrayHow do I store media? Media StorageMedia Storage Replacing Supplies About Toner Cartridges Replacing ConsumablesReplacing Consumables Toner Cartridge Type Replacing ConsumablesToner Cartridge„ Away from salty air and corrosive gases, such as aerosols Replacing ConsumablesReplacing Consumables Replacing a Toner CartridgePress Key Until Display ReadsPLEASE WAIT Replacing ConsumablesREPLACE X TONER Then, it displays OPEN DOOR ANDY yellow, and K black Replacing Consumables5 Prepare a new toner cartridge 6 Shake the cartridge a few times to distribute the toner Replacing Consumables7 Remove the cover from the toner roller Do not touch or scratch the toner roller9 Press down on the toner cartridge until it snaps into place Replacing Consumables10 Close the front cover 11 Carefully close the top cover Replacing ConsumablesReplacing Routine Maintenance Items Replacing Routine Maintenance ItemsReplacing the Imaging Unit Do not touch the transfer belt3 Clean the laser lens by wiping it with a soft, dry cloth Replacing Routine Maintenance Items4 Prepare a new imaging unit Do not touch the drum on the imaging unit5 Install the new imaging unit 6 Carefully close the top cover Replacing Routine Maintenance ItemsMaintaining the Printer Cleaning the Printer Cleaning the Printer20.5 kg 45 lb Cleaning the PrinterCleaning the Printer ExteriorControl Panel Printer ExteriorInterior Cleaning the Media Feed Roller and Laser LensCleaning the Printer Do not touch the transfer belt3 Clean the media feed rollers by wiping it with a soft, dry cloth Cleaning the Printer4 Clean the laser lens by wiping them with a soft, dry cloth Cleaning the Printer5 Reinstall the imaging unit 6 Carefully close the top cover Cleaning the PrinterCleaning the Printer Cleaning the Duplex Unit Feed Rollers3 Clean the feed rollers by wiping them with a soft, dry cloth 2 Open the duplex cover4 Carefully close the duplex cover Cleaning the PrinterCleaning the Printer Cleaning the Media Feed Rollers for Tray3 Clean the media feed rollers by wiping them with a soft, dry cloth Cleaning the Printer4 Lift the printer and reinstall it on top of Tray Storing the Printer Storing the PrinterTroubleshooting Introduction IntroductionPrinting a Configuration Page READYPreventing Paper Jams Preventing Paper JamsUnderstanding the Media Path Understanding the Media PathClearing Paper Jams Clearing Paper JamsClearing Paper Jams Paper Jam Messages and Clearing ProceduresClearing Paper Jams Clearing a Paper Jam in the Printer Do not touch the transfer belt 3 Remove any jammed paper Clearing Paper JamsClearing Paper Jams 4 Reinstall the imaging unit5 Carefully close the top cover Clearing Paper JamsClearing Paper Jams Clearing a Paper Jam From Tray3 Remove any jammed paper Clearing Paper Jams4 Remove the lid from Tray 2, and then remove all paper from the tray 5 Fan the paper, and align its edges6 Load the media in Tray 2, and attach the lid 7 Reinsert Tray Clearing Paper JamsClearing Paper Jams Clearing a Paper Jam from the Duplex Unit1 Open the duplex cover 2 Carefully pull out the jammed paper Always remove the jammed paper in the feed direction as shown onlySolving Problems with Paper Jams Solving Problems with Paper JamsSymptom Solving Problems with Paper JamsSolution CauseSolving Other Problems Solving Other ProblemsINCORRECT is Solving Other ProblemsSymptom Solving Other ProblemsSolution CausePhaser 6120 Reference Guide on the Solving Other ProblemsSoftware and Documentation CD-ROMSolving Problems with Printing Quality Solving Problems with Printing QualitySymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseStatus, Error, and Service Messages Status, Error, and Service MessagesStandard Status Messages PHASER Status, Error, and Service MessagesPROCESSING STARTING SYSTEMStatus, Error, and Service Messages Error Messages WarningCANNOT ROTATE CARTRIDGE1 MODE is set to AUTO Status, Error, and Service MessagesCONTINUE is set to ON Status, Error, and Service Messages Error Messages Operator CallStatus, Error, and Service Messages Status, Error, and Service Messages Service MessagesStatus, Error, and Service Messages Web LinksResource LinkInstalling Options Introduction Antistatic ProtectionIntroduction It’s very important to protect the printer controller board from electrostatic damage while performing any task involving the controller boardDual In-Line Memory Module DIMM Installing a DIMMDual In-Line Memory Module DIMM If the duplex unit is installed, remove it2 Using a coin, remove the screw on the back of the printer Dual In-Line Memory Module DIMM3 Remove the rear panel If you removed the duplex unit in step 1, reinstall it 5 Reinstall the panel and tighten the screwDual In-Line Memory Module DIMM Hard Drive Installing a Hard DriveHard Drive If the duplex unit is installed, remove it3 Remove the rear panel Hard Drive4 Attach the mounting pin on the printer controller board If you removed the duplex unit in step 1, reinstall it 7 Reinstall the panel and tighten the screwHard Drive 5 Attach the spacer to the hard disk controller boardHard Drive 9 Reconnect the power cord, and turn on the printer8 Reconnect all interface cables Duplex Unit Installing the Duplex UnitDuplex Unit 2 Remove the two knockout plates 3 Prepare the duplex unit Duplex UnitDuplex Unit 4 Install the duplex unit 5 Open the cover of the duplex unit Make sure that both knobs are securely locked Duplex Unit7 Close the duplex cover Tray Installing TrayTray Be sure to place Tray 2 on a level surfaceTray Appendix Electrical Safety User Safety SummaryUser Safety Summary Maintenance Safety Laser SafetyUser Safety Summary Printing Safety Guidelines Operational SafetyOperational Guidelines Printer ClearanceUser Safety Summary Moving the PrinterTechnical Specifications Safety SpecificationsSafety Specifications PrinterTechnical Specifications Technical Specifications Technical Specifications Consumable Life Expectancy Chartneed to replace the transfer belt, contact a Xerox support representative. For theSymbols Marked on Product Material Safety Data SheetMaterial Safety Data Sheet All Countries Product Recycling and DisposalEuropean Union Domestic/Household EnvironmentOther Countries North AmericaProduct Recycling and Disposal Professional/Business EnvironmentAppendix United States FCC Regulations Regulatory Information English OnlyCanada Regulations European Union Declaration of ConformityElectromagnetic Compatibility Directive 89/336/EEC as amended Low Voltage Directive 73/23/EEC as amendedRegulatory Information English Only Index IndexDHCP, 7 Index Index