Symptom

Cause

Solution

 

 

 

Printing takes too

The printer is set to a

It takes more time to print with special

much time.

slow printing mode (for

media. When using regular paper,

 

example, thick stock or

make sure that the media type is set

 

transparency).

properly in the driver.

 

 

 

 

The printer is set to

It takes time for printing to start in

 

power saving mode.

power saving mode.

 

The job is very

Wait. No action needed.

 

complex.

 

 

 

 

 

The printer memory is

Add more memory.

 

insufficient.

 

 

 

 

 

An unapproved toner

Install a toner cartridge approved for

 

cartridge is installed (X

your specific printer.

 

INCORRECT is

 

 

displayed in the

 

 

message window).

 

 

 

 

Blank pages are

One or more of the

Check the toner cartridges. The image

printed.

toner cartridges are

will not print correctly or not at all, if a

 

defective or empty.

cartridge is empty.

 

The wrong media is

Check that the media type set in the

 

being used.

driver matches the media loaded in the

 

 

printer.

 

 

 

Printer returned to

The printer was in the

When in the configuration menu

READY before the

configuration menu

structure, select your choice within

configuration

structure without a

2 minutes.

menu was

selection being made

 

changed.

within two minutes.

 

 

 

 

Not all pages print.

The Cancel key was

Make sure no one pressed the Cancel

 

pressed.

key while your job was printing.

 

The tray is empty.

Check that the tray is loaded with

 

 

media, in place, and secure.

 

 

 

 

A document is printed

Print the overlay file using a

 

with an overlay file

Phaser 6120 driver.

 

which has been

 

 

created by a

 

 

non-Phaser 6120

 

 

driver.

 

118

Solving Other Problems

Page 125
Image 125
Xerox 6120 manual 118, Incorrect is