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Xerox 6120 manual Paper Jam Messages and Clearing Procedures, Clearing Paper Jams

Models: 6120

1 174

Page 113

Paper Jam Messages and Clearing Procedures

The first column in the following table identifies the jam messages that are displayed on the front panel. The second column in the following table identifies which jam procedure can be used to clear each jam.

Paper Jam Message	Page Reference

PAPER JAM TRAY 1	Page 107

PAPER JAM FUSER	Page 107

PAPER JAM EXIT	Page 107

PAPER JAM TRANSFER	Page 107

PAPER JAM TRAY 2	Page 111

PAPER JAM DUPLEX	Page 114

106	Clearing Paper Jams

Page 113

Image 113

Xerox 6120 manual Paper Jam Messages and Clearing Procedures, Clearing Paper Jams

Contents

User Guide PhaserGuide d’utilisation Guida dellutenteCorelDRAW is a trademark of Corel Corporation Contents ContentsBOOTP Contents4 Printer Control Panel and Configuration Menu Contents5 Using Media Media SpecificationsAbout Toner Cartridges ContentsInstalling a DIMM ContentsIntroduction Space Requirements Getting Acquainted with Your PrinterGetting Acquainted with Your Printer The options appear shaded in the above illustrationGetting Acquainted with Your Printer Printer PartsFront View Getting Acquainted with Your Printer Front View with OptionsRear View with Options Network Printing Network Connection Network ConnectionTheory the MENU CONNECTION SETUP NETWORK SETUP TCP/IP DHCP/BOOTP menu Using DHCPMaking the Connection Ethernet InterfaceNetwork Connection Setting the Address ManuallyNetwork Connection Network Printing BOOTPNetwork Printing DHCPNetwork Printing HTTPLPD/LPR SNMP Unicast, Multicast, and BroadcastPort SMTPAbout the Software PPD Files PostScript DriversSoftware and Documentation CD-ROM refer to the Phaser 6120 ReferenceUtilities PCL DriversSoftware and Documentation CD-ROM Reference Guide on the Software andSystem Requirements System RequirementsWindows XP/Server 2003/2000/NT Selecting Driver Options/Defaults for WindowsSelecting Driver Options/Defaults for Windows Windows Me/98SE Xerox Phaser 6120 PCL6 Windows Me/98SE Xerox Phaser 6120 PostScriptSelecting Driver Options/Defaults for Windows 9 Click Printing PreferencesSelecting Printing Options Enabling Options for MacintoshSelecting Printing Preferences Windows Enabling Options for MacintoshSelecting Options for an Individual Job Windows Saved SettingsPrinting Options for the PostScript and PCL Printer Driver Advanced Tab PostScript Printer Driver OnlySelecting Printing Options Cover Page Setting TabBasic Tab Layout TabWatermark Tab Overlay TabQuality Tab Download Manager Application should be installed earlierVersion Tab Printing Options for the Windows Me/98SE PostScript FilePaper Tab Graphics TabPrinter Control Panel and Configuration Menu About the Control Panel Control Panel Indicators and KeysAbout the Control Panel ErrorY M C K Toner Supply IndicatorsR E A D Y About the Control PanelAbout the Control Panel Printing the Menu Map2 Select Menu Map, and then press the Menu/Select key 3 Select Yes, and then press the Menu/Select keyAbout the Control Panel PROOF/PRINT MENUMENU The PRINT/DELETE selection screen appears Entering the PasswordAbout the Control Panel YES /NO PRINTABLE PAGES MENU All factory default values are shown in bold About the Control PanelAbout the Control Panel PAPER MENUPLAIN PAPER OFF/ON LETTER/A4About the Control Panel PLAIN PAPERor not the page is printed again after recovering from a YES/NOAbout the Control Panel If NO is selected and the specified paper tray runs outAbout the Control Panel QUALITY MENUYES/NO YES/NOIf ON is selected, the image adjustments are applied If YES is selected, image adjustments are performedIf OFF is selected, image adjustments are not applied About the Control Panel192.168.1.2 CONNECTION SETUP MENUAbout the Control Panel YES/NO0.0.0.0 PhaserAbout the Control Panel YES/NOYES/NO About the Control PanelYES/NO Select the printer description language when it cannot SYSTEM DEFAULT MENUAbout the Control Panel If AUTO is selected, the printer automatically selectsAbout the Control Panel CR=CR LF=CRLFSelect the definitions of the CR/LF codes Select whether or not the PostScript format definitionsAbout the Control Panel SYSADMINOFF/ON 15 MINUTES/30 MINUTES/1 HOUR/2 HOURSAbout the Control Panel SERVICE MENURESTORE „ Swedish The default setting is English LANGUAGE MENUAbout the Control Panel „ English „ Spanish „ French „ German „ Italian „ Portuguese „ DutchUsing Media Media Specifications Media SpecificationsWhat types and sizes of media can I load? MediaMedia Types Media TypesPlain Paper 43 lb. bond is also referred to as 90 lb. index stock Thick StockMedia Types 43 lb. bond is also referred to as 90 lb. index stock EnvelopesMedia Types 43 lb. bond is also referred to as 90 lb. index stock LabelsMedia Types Up to 500 sheets, depending on the LetterheadMedia Types Media Types PostcardsMedia Types Transparencies Media Types Glossy StockMedia Types What Is the Guaranteed Imageable Printable Area? When printing on glossy stock, the top margin is 10 mm 0.394 in Imageable Area-Envelopes Page MarginsMedia Types The envelope print orientation is determined by your applicationHow do I load media? Loading MediaLoading Media Do not fan transparenciesLoading Plain Paper Tray 1 Multipurpose TrayLoading Media 4 Slide the media guides against the edges of the paper Loading Media3 Load the paper face up in the tray Loading Media Other MediaLoading Envelopes 3 Slide the media guides to provide more space between them Loading Media4 Load the envelopes flap side down in the tray Up to 10 envelopes can be loaded into the tray at one time6 Close the front panel of Tray 1, and then reattach the lid Loading Media5 Slide the media guides against the edges of the envelopes Do not touch the transfer belt Loading Media7 Pull the lever, and then open the top cover 9 Carefully close the top cover Loading Media8 Raise both green fuser separator levers a Pull the lever, and then open the top cover Loading Mediab Lower both green fuser separator levers c Close the top cover Loading MediaLoading Media Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency Up to 50 sheets can be loaded into the tray at one time Loading MediaLoading Plain Paper TrayLoading Media 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it3 Remove the lid from Tray Loading Media4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tray100% Loading Media6 Reattach the lid to Tray 7 Reinsert Tray 2 into the printer Loading MediaDuplexing DuplexingHow do I autoduplex? Output Tray Output TrayMedia Storage Media StorageHow do I store media? Replacing Supplies Replacing Consumables Replacing ConsumablesAbout Toner Cartridges Toner Cartridge Type Replacing ConsumablesToner Cartridge„ Away from salty air and corrosive gases, such as aerosols Replacing ConsumablesReplacing Consumables Replacing a Toner CartridgePress Key Until Display ReadsPLEASE WAIT Replacing ConsumablesREPLACE X TONER Then, it displays OPEN DOOR AND5 Prepare a new toner cartridge Replacing ConsumablesY yellow, and K black 6 Shake the cartridge a few times to distribute the toner Replacing Consumables7 Remove the cover from the toner roller Do not touch or scratch the toner roller9 Press down on the toner cartridge until it snaps into place Replacing Consumables10 Close the front cover 11 Carefully close the top cover Replacing ConsumablesReplacing Routine Maintenance Items Replacing Routine Maintenance ItemsReplacing the Imaging Unit Do not touch the transfer belt3 Clean the laser lens by wiping it with a soft, dry cloth Replacing Routine Maintenance Items4 Prepare a new imaging unit Do not touch the drum on the imaging unit5 Install the new imaging unit 6 Carefully close the top cover Replacing Routine Maintenance ItemsMaintaining the Printer Cleaning the Printer Cleaning the Printer20.5 kg 45 lb Cleaning the PrinterCleaning the Printer ExteriorControl Panel Printer ExteriorInterior Cleaning the Media Feed Roller and Laser LensCleaning the Printer Do not touch the transfer belt3 Clean the media feed rollers by wiping it with a soft, dry cloth Cleaning the Printer5 Reinstall the imaging unit Cleaning the Printer4 Clean the laser lens by wiping them with a soft, dry cloth 6 Carefully close the top cover Cleaning the PrinterCleaning the Printer Cleaning the Duplex Unit Feed Rollers3 Clean the feed rollers by wiping them with a soft, dry cloth 2 Open the duplex cover4 Carefully close the duplex cover Cleaning the PrinterCleaning the Printer Cleaning the Media Feed Rollers for Tray4 Lift the printer and reinstall it on top of Tray Cleaning the Printer3 Clean the media feed rollers by wiping them with a soft, dry cloth Storing the Printer Storing the PrinterTroubleshooting Introduction IntroductionPrinting a Configuration Page READYPreventing Paper Jams Preventing Paper JamsUnderstanding the Media Path Understanding the Media PathClearing Paper Jams Clearing Paper JamsClearing Paper Jams Paper Jam Messages and Clearing Procedures Do not touch the transfer belt Clearing a Paper Jam in the PrinterClearing Paper Jams 3 Remove any jammed paper Clearing Paper JamsClearing Paper Jams 4 Reinstall the imaging unit5 Carefully close the top cover Clearing Paper JamsClearing Paper Jams Clearing a Paper Jam From Tray3 Remove any jammed paper Clearing Paper Jams4 Remove the lid from Tray 2, and then remove all paper from the tray 5 Fan the paper, and align its edges6 Load the media in Tray 2, and attach the lid 7 Reinsert Tray Clearing Paper JamsClearing Paper Jams Clearing a Paper Jam from the Duplex Unit1 Open the duplex cover 2 Carefully pull out the jammed paper Always remove the jammed paper in the feed direction as shown onlySolving Problems with Paper Jams Solving Problems with Paper JamsSymptom Solving Problems with Paper JamsSolution CauseSolving Other Problems Solving Other ProblemsINCORRECT is Solving Other ProblemsSymptom Solving Other ProblemsSolution CausePhaser 6120 Reference Guide on the Solving Other ProblemsSoftware and Documentation CD-ROMSolving Problems with Printing Quality Solving Problems with Printing QualitySymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseSymptom Solving Problems with Printing QualitySolution CauseStandard Status Messages Status, Error, and Service MessagesStatus, Error, and Service Messages PHASER Status, Error, and Service MessagesPROCESSING STARTING SYSTEMStatus, Error, and Service Messages Error Messages WarningCANNOT ROTATE CARTRIDGECONTINUE is set to ON Status, Error, and Service Messages1 MODE is set to AUTO Status, Error, and Service Messages Error Messages Operator CallStatus, Error, and Service Messages Status, Error, and Service Messages Service MessagesStatus, Error, and Service Messages Web LinksResource LinkInstalling Options Introduction Antistatic ProtectionIntroduction It’s very important to protect the printer controller board from electrostatic damage while performing any task involving the controller boardDual In-Line Memory Module DIMM Installing a DIMMDual In-Line Memory Module DIMM If the duplex unit is installed, remove it3 Remove the rear panel Dual In-Line Memory Module DIMM2 Using a coin, remove the screw on the back of the printer Dual In-Line Memory Module DIMM 5 Reinstall the panel and tighten the screw If you removed the duplex unit in step 1, reinstall it Hard Drive Installing a Hard DriveHard Drive If the duplex unit is installed, remove it4 Attach the mounting pin on the printer controller board Hard Drive3 Remove the rear panel If you removed the duplex unit in step 1, reinstall it 7 Reinstall the panel and tighten the screwHard Drive 5 Attach the spacer to the hard disk controller board8 Reconnect all interface cables 9 Reconnect the power cord, and turn on the printerHard Drive Duplex Unit Installing the Duplex UnitDuplex Unit 2 Remove the two knockout plates 3 Prepare the duplex unit Duplex UnitDuplex Unit 4 Install the duplex unit 5 Open the cover of the duplex unit7 Close the duplex cover Duplex Unit Make sure that both knobs are securely locked Tray Installing TrayTray Be sure to place Tray 2 on a level surfaceTray Appendix User Safety Summary User Safety SummaryElectrical Safety User Safety Summary Laser SafetyMaintenance Safety Printing Safety Guidelines Operational SafetyOperational Guidelines Printer ClearanceUser Safety Summary Moving the PrinterTechnical Specifications Safety SpecificationsSafety Specifications PrinterTechnical Specifications Technical Specifications Technical Specifications Consumable Life Expectancy Chartneed to replace the transfer belt, contact a Xerox support representative. For theMaterial Safety Data Sheet Material Safety Data SheetSymbols Marked on Product All Countries Product Recycling and DisposalEuropean Union Domestic/Household EnvironmentOther Countries North AmericaProduct Recycling and Disposal Professional/Business EnvironmentAppendix United States FCC Regulations Regulatory Information English OnlyCanada Regulations European Union Declaration of ConformityRegulatory Information English Only Low Voltage Directive 73/23/EEC as amendedElectromagnetic Compatibility Directive 89/336/EEC as amended DHCP, 7 IndexIndex Index Index