Xerox 6120 manual Solving Other Problems

Solving Other Problems

Symptom	Cause	Solution
Printer power is	The power cord is not	Turn off the printer, confirm that the
not on.	correctly plugged into	power cord is correctly plugged into the
	the outlet.	outlet, and then turn on the printer.
	Something is wrong	Plug another electrical appliance into
	with the outlet	the outlet and see whether it operates
	connected to the	properly.
	printer.
	The power switch is	Turn the power switch off (O position),
	not correctly turned on	then turn it back to the on (I position).
	(I position).
	The printer is	Use a power source with the
	connected to an outlet	specifications listed in appendix A,
	with a voltage or	"Technical Specifications."
	frequency that does
	not match the printer
	specifications.
The control panel	One of the toner	Remove the toner cartridges and check
displays X LOW	cartridges may be	each for damage. If one or more is
much sooner than	defective.	damaged, replace it.
expected.
	You printed with heavy	See specifications in Appendix A.
	toner coverage.
You can’t print the	The tray is empty.	Check that at least Tray 1 is loaded
configuration		with media, in place, and secure.
page.
	The printer’s covers	Make sure the covers are closed
	aren’t closed securely.	securely. Close all covers gently to
		avoid jarring the printer.
	There is a paper jam.	Clear the paper jam.

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