Symptom

Cause

Solution

The color has a

The imaging unit may

Remove the imaging unit and check for

poor reproduction

be defective.

damage. If it is damaged, replace it.

or has poor color

 

 

density.

 

 

Marks regularly

One or more parts

Measure the distance between the

repeating on a

used by the printer to

repeating defects in your print and

page.

create or transfer the

compare the measurement to the

 

image to the page are

following list to identify the part

 

damaged or defective. responsible for the defect. For

 

 

example, your print has a visible mark

 

 

on the page. The mark repeats every

 

 

94mm. This measurement identifies

 

 

the imaging unit as the cause of the

 

 

defect.

 

 

Measurements:

 

 

„ Toner Cartridge: 34 mm or 25 mm

 

 

„ Imaging Unit: 94 mm

If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information.

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Solving Problems with Printing Quality

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Xerox 6120 manual Solving Problems with Printing Quality