Xerox 6120 manual Solving Problems with Printing Quality, Symptom, Cause, Solution

Symptom	Cause	Solution
Irregular print or	The media is moist	Adjust the humidity in the media
mottled image	from humidity.	storage area.
appears.		Remove the moist media and replace it
		with new, dry media.
	Unsupported media	Use Xerox-approved media. See
	(wrong size,	“Media Specifications” on page 45.
	thickness, type, etc.) is
	being used.
	One or more of the	Remove the toner cartridges and
	toner cartridges may	check each for damage. If one or more
	be defective.	is damaged, replace it.
	The imaging unit is	Remove the imaging unit and check for
	defective.	damage. If it is damaged, replace it.
	The two fuser	Return both green fuser separator
	separator levers are	levers to the plain paper setting.
	adjusted for envelope
	printing.
There is insufficient	The two fuser	Return both green fuser separator
fusing or the image	separator levers are	levers to the plain paper setting.
comes off when	adjusted for envelope
rubbed.	printing.
	The media is moist	Remove the moist media and replace it
	from humidity.	with new, dry media.
	Unsupported media	Use Xerox-approved media. See
	(wrong size,	“Media Specifications” on page 45.
	thickness, type, etc.) is
	being used.
	Media type is set	When printing envelopes, labels,
	incorrectly.	postcards, thick stock, or
		transparencies, specify the appropriate
		media type in the printer driver.

Solving Problems with Printing Quality 123