Appendix F - Troubleshooting

F.1 Ethernet Port Connection Problems

Problem and Indication

Possible Cause

Corrective Action

The Ethernet Integrity Indicator (the yellow

Wrong type of Ethernet

If connected directly to PC-use a

LED embedded in the Ethernet connector)

cable

crossed cable. Otherwise-use a

is off, and/or the Ethernet Activity Indicator

 

straight cable

(the green embedded LED) does not blink

 

 

when there should be traffic on the Ethernet

Faulty Ethernet cable

Replace cable

port.

 

 

The unit does not respond to ping.

Wrong IP configuration

Make sure that the PC is on the same

 

 

subnet as the unit*.

 

 

 

 

Wrong Ethernet port

Make sure that the speed and duplex

 

operation mode

settings in the PC match the

 

 

configuration in the unit (the default is

 

 

Auto Negotiation)

 

Wrong Management

Make sure all relevant parameters are

 

VLAN, User Filtering,

configured properly

 

Access to

 

 

Management..

 

 

 

 

*If the IP parameters of the unit are unknown, use the Set Factory Defaults utility to restore the default factory configuration of all parameters (except to Passwords, general FTP parameters and AU’s Frequency). The IP address of the unit after setting to factory defaults is 10.0.0.1.

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Alvarion SW VERSION 5.1 Ethernet Port Connection Problems, Problem and Indication Possible Cause Corrective Action