Appendix F Troubleshooting | Alvarion SW VERSION 5.1 guide

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Appendix F - Troubleshooting

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Alvarion SW VERSION 5.1 system manual Appendix F Troubleshooting

Contents

BreezeACCESS→ VL Topic Description Version/Date Issued MIR Topic Description Version/Date Issued SU-A-ODU Topic Description Version/Date Issued SW Version June July BreezeACCESS VL System Manual DFS AUS Aifs SW Version December April BreezeACCESS VL System Manual ODU SW Version June BreezeACCESS VL System Manual Legal Rights Trade Names Disclaimer Limitation of Liability FCC Radiation Hazard Warning Outdoor Unit and Antenna Installation and Grounding Xviii Important Notice Page About This Manual „ Appendix F Troubleshooting Contents Installing the SU-I Installation Commissioning Appendix B File Download and Upload Using Tftp Appendix a Software Version Loading Using TftpAppendix C Using the Set Factory Defaults Utility Appendix F Troubleshooting Figures 222 Tables 122 Xxxi Page System Description Introducing BreezeACCESS VL Band Frequencies MHz Frequency Bands Modular Base Station Equipment Base Station Equipment AU ODU Type Description Access Unit ODU Types AU Antennas Band MHz Horizontal Beam Width Gain DBi Standalone Micro-cell Access Unit System Description SU-A/E Subscriber Units Subscriber Unit SU ODU Type Description Subscriber Unit ODU TypesSU-E-ODU SU-A-ODU and IDU New SU-A-ODU SU Type Description SU-A/E Subscriber Unit Types SU-E-BS SU-I Subscriber Units BreezeACCESS B&B 4.9 GHz only Networking Equipment AlvariSTAR Management SystemsAlvariCRAFT Management Systems BreezeACCESS VL System Manual Radio SpecificationsRadio Specifications Radio Specifications Radio Specifications Description Ieee 802.3 CSMA/CD Data CommunicationData Communication Configuration and Management Configuration and Management 10 Standards Compliance, General Standards Compliance, GeneralType Standard EMC Mechanical Physical and ElectricalSU-A/E Subscriber Unit 12 Connectors, SU-A/E Subscriber Unit Description Connectors13 Electrical Specifications, SU-A/E Subscriber Unit Electrical Connector Description 15 Connectors, SU-I Subscriber UnitPower 48 VDC SU-I Subscriber Unit Modular Base Station Equipment BS-PS-AC AC-IN AU-ODU IndoorAU-ODU AU-E-BS IDU+ODU Standalone Access Unit 21 Electrical Specifications, Stand Alone Access Unit 20 Connectors, Stand Alone Access Unit Description SU-I-D Wall/Window Detached Antenna 22 25dBi Antenna Specifications5.5 25dBi Antenna for B&B point-to-point link Environmental 24 Environmental Specifications Type Unit DetailsPage Installation Packing List Installation Requirements BS-SH Base Station Chassis AU-E-BS Access Unit BS-PS-DC Power Supply AU-E-SA Standalone Access UnitBS-PS-AC Power Supply Optional Items Available from Alvarion Additional Installation Requirements Indoor-to-Outdoor Cables Equipment Positioning Guidelines BreezeACCESS VL System Manual Pole Mounting the Outdoor Unit Installing the Outdoor Unit Threaded Holes/Grooves Polarization Pole Mounting the New ODU Pole Mounting the ODU Using the Clamp Installation Pole Mounting the ODU with the Tilt Accessory Protecting ODU Connections Connecting the Grounding and Antenna CablesTo connect the grounding cable To connect the RF cable units with external antenna Bottom Panel of the New SU-A-ODU without IDU COM Sealing Cap To connect the indoor-to-outdoor cable Connecting the Indoor-to-Outdoor Cable 11 Inserting the IDU COM Cable into the Sealing Cap New ODU Installation To install the IDU Installing the Universal IDU Indoor Unit Reset Button Functionality Installation Requirements Installing the SU-IPacking List Additional/Optional Items SU-I Connectors and LEDs Installing the SU-I Installation GuidelinesConnecting the SU-I To install the SU-I Installing the Detached Antenna Wall Mount 15 Wall Mounting the Antenna Wall Mount with Rotation Capability 16 Wall Mount with Rotation Capability 17 Window Mounting the Antenna Window Mount 18 Window Mounting with Rotation Capability Window Mount with Rotation Capability BS-SH Slot Assignment Installing the Modular Base Station Equipment Module BS-PS-AC Power Supply ModuleBS-PS LED Functionality 21 BS-PS-DC Front Panel BS-PS-DC Power Supply Module 22 BS-AU Front Panel BS-AU Network Interface Module To install the BS SH chassis and modules Installing the BS-SH Chassis and Modules BreezeACCESS VL System Manual Commissioning Initial Configuration Configuring Basic ParametersBasic Parameters Default Value Comment Essid ESSID1 Configuring Basic Parameters WEP Country Code Selection Transmit Power Compliance With Regulations BreezeACCESS VL System Manual Connecting the Y-cable Using the Optional Y-cable New SU-A/E-ODU To align the Subscriber Unit antenna Aligning the Subscriber Unit Antenna Commissioning To configure the Maximum Modulation Level Configuring the Subscriber Unit’s Maximum Modulation Level Maximum Modulation Level Recommended Maximum Modulation Level Outdoor Unit Verification Operation VerificationAU-ODU LEDs Name Description Functionality Link SNR BAR SU-ODU LEDs Name Description Functionality SU-ODU SNR Bar LED Functionality SNR Bar LEDs SNR typical BS-AU LEDs Name Description Functionality Indoor Unit Verification SU-I Unit Verification Power SU-I LEDs Name Description Functionality 10 SU-I SNR Bar LED Functionality SNR Bar LEDs SNR typical Verifying the Ethernet Connection Modular Base stationVerifying Data Connectivity Operation and Administration Working with the Monitor Program Accessing the Monitor Program Using TelnetDefault Passwords Access Rights Common Operations Main Menu Administrator Level BreezeACCESS VL System Manual Info Screens Menu Menus and ParametersMain Menu Show Unit Status „ Time Since Last Reset „ Flash Versions „ Event Log Minimum Severity Show Country Dependent Parameters Show Basic ConfigurationShow Advanced Configuration Show All Parameters Unit Control Menu Set Defaults Reset UnitDefault Settings Set Complete Factory Defaults Set Partial Factory Defaults FTP Gateway IP Address Essid Drap TTL AU Set Complete Operators Defaults Save Current Configuration As Operator Defaults Change PasswordChange Unit Name Flash Memory Control Change System Location Log Out TimerEthernet Negotiation Mode Event Log Policy Event Log MenuDisplay Event Log Erase Event Log Event Log Upload SW Version Download Feature Upgrade Configuration File Upload/Download 109 110 IP Parameters Basic Configuration MenuPerformance Parameters Network Management Parameters Country Code Parameters Security Parameters Site Survey MenuBridge Parameters Ethernet Counters Traffic Statistics Wlan Counters 116 117 Link Quality SU only Ping Test Continuous Noise Floor Display Continuous UpLink Quality Indicator DisplayContinuous Average SNR/RSSI Display MAC Address Database in AU MAC Address Database 121 SU → AU AU → SUACK SU ↔ AU 123 MAC Address Database in SU Per Modulation Level Counters Continuous Noise Floor Display AU only Show Link Capability-General Show Link Capability-Wireless Link ConfigurationLink Capability Show Link Capability by SU AU only Show Link Capability-Security ConfigurationShow Link Capability by AU SU only IP Parameters Advanced Configuration MenuIP Address Subnet Mask Dhcp Option Default Gateway AddressDhcp Client Air Interface Parameters Access to DhcpShow IP Parameters Country Code and Sub-Bands Frequency Definition Parameters 6.2.2.2.1Operator Essid OptionOperator Essid Avoiding Frequencies with Radar Activity Frequency Frequency Definition Submenu in AUSub-Band Select 6.2.4.3.1DFS Required by Regulations DFS Parameters 6.2.4.3.3Channel Check Time 6.2.4.3.2Frequency Subset Definition6.2.4.3.4Channel Avoidance Period 6.2.4.3.5SU Waiting Option Channel Reuse Parameters DFS+ 6.2.4.3.7Clear Radar Detected Channels After Reset6.2.4.4.1Show DFS Settings And Data Frequency Definition Submenu in SU Country Code Learning by SUShow Frequency definitions Best AU Parameters SU User Defined Frequency Subsets Preferred AU MAC Address Best AU SupportNumber Of Scanning Attempts Show Best AU Parameters and Data Scanning Mode SU only Power Control Parameters Transmit Power Transmit Power Maximum Tx Power 6.2.8.1.2Show Transmit Power ParametersMaximum Transmit Power SU only Atpc Parameters in AU 6.2.8.2.2Show Maximum Tx Power Parameters6.2.8.3.1ATPC Option 6.2.8.3.2ATPC Minimum SNR Level 6.2.8.3.4Minimum Interval Between Atpc Messages 6.2.8.3.5ATPC Power Level StepAtpc Parameters in SU 6.2.8.4.1ATPC Option Antenna Gain Tx Control AU only Cell Distance Parameters AU only Maximum Cell Distance Cell Distance ModeFairness Factor Per SU Distance Learning Arbitration Inter-Frame Spacing Aifs Show Cell Distance Parameters Spectrum Analysis Wireless Link Trap Threshold AU onlyMaximum Number of Associations AU only Spectrum Analysis Channel Scan Period Reset Spectrum Analysis InformationSpectrum Analysis Scan Cycles Automatic Channel Selection AU only Show Spectrum analysis Parameters & Data Spectrum Analysis Information DisplaySpectrum Analysis Information Display Continuous Noise Immunity Control Lost Beacons Transmission Watchdog Threshold AU onlyDisassociate AU only Spur Immunity Level Noise Immunity State ControlNoise Immunity Level Pulse Detection Sensitivity Ofdm Weak SignalShow Noise Immunity Noise Floor Calculation Parameters Forced Value Calculation Mode Installation Model Basic SettingsShow Noise Floor Calculation Interference Mitigation VL 900 only Minimum Desired Distance Minimum Desired PerformanceChannel Selection Optimization Criteria Scanning Type AU Height Advanced Settings6.2.19.2.2 AU/SU Antenna Gain 6.2.19.2.3 AU/SU Maximum Modulation Channel Scan Period KeepLink AU onlyAutomatic Scan Period Frequency Subset AU only Show Interference Mitigation Parameters & Data Delete Statistics File Network Management Parameters Access to Network Management Network Management Filtering Default selection is From Both Ethernet and Wireless Link Delete a Network Management IP Address Set Network Management IP AddressDelete All Network Management IP Addresses 6.3.6 Set/Change Network Management IP Address Ranges 6.3.8 Wi2 IP Address SU Only Snmp Traps AU Only Vlan Support Bridge Parameters Vlan ID-Management Vlan ID-Data SU only 168 Vlan Link Type 6.4.1.3.1Access Link SU only Trunk Link Vlan Data Port Functionality Access Link Action Data Port SU 6.4.1.3.3Hybrid Link 6.4.1.3.4Service Provider Link Vlan Forwarding AU and SU 6.4.1.4.2Add Forwarding Vlan ID 6.4.1.4.1VLAN Forwarding SupportRemove Forwarding Vlan ID Show Vlan ID Forwarding List 6.4.1.5.1VLAN Relaying Support Service Provider Vlan ID SU only6.4.1.5.2Add Relaying Vlan ID 6.4.1.5.3Remove Relaying Vlan ID Vlan Priority Data SU only Vlan Traffic Priority6.4.1.7.2VLAN Priority Management Vlan QinQ Protocol Ethertype Filter Options Show Vlan ParametersEthernet Broadcast Filtering SU only ARP Broadcast Override Filter Dhcp Broadcast Override FilterPPPoE Broadcast Override Filter Ethernet Broadcast/Multicast Limiter Option Ethernet Broadcast/Multicast LimiterEthernet Broadcast/Multicast Limiter Threshold Ethernet Broadcast/Multicast Limiter Send Trap Interval Unicast Relaying AU only Bridge Aging TimeBroadcast/Multicast Relaying AU only Add MAC Address to List MAC Address List AU onlyRemove MAC Address from List MAC Address List Action Roaming Option SU only Show MAC Address ListPorts Control SU only Ethernet Port Control RTS Threshold Performance Parameters Maximum Contention Window Maximum Modulation Level Multicast Modulation Level AU only 12 Recommended Maximum Modulation Level Average SNR Memory Factor Number of HW Retries Burst ModeBurst Mode Option Adaptive Modulation Burst Mode Time Interval 13 Retransmission Percentage Equivalence Adaptive Modulation OptionHistory Size Concatenation Parameters Packet Thershold to Test Up RatePacket No On Upper Rate Maximum Concatenated Frame Size Concatenation Option User Filtering Option Service ParametersUser Filtering Parameters SU only MIR and CIR Parameters MIR Downlink SU only CIR Downlink SU only MIR Uplink SU onlyCIR Uplink SU only SU-I CIR Downlink Range Kbps Default Kbps Maximum Delay SU onlyMaximum Burst Duration SU and AU Graceful Degradation Limit AU only MIR Threshold Percent AU only MIR Only Option AU onlyShow MIR/CIR Parameters Traffic Prioritization 6.6.3.2.1ToS Prioritization Option Vlan Priority ThresholdToS Prioritization 6.6.3.2.3DSCP Threshold 6.6.3.2.2IP Precedence Threshold6.6.3.3 UDP/TCP Port Ranges Traffic Prioritization 6.6.3.3.1UDP/TCP Port Ranges Prioritization Option ‘ RTP & Rtcp 6.6.3.3.2UDP Port Ranges TCP Port Ranges Low Priority Traffic Minimum Percent Wireless Link Prioritization Parameters AU 203 6.6.3.5.2Low Priority Aifs 6.6.3.5.1Wireless Link Prioritization Option6.6.3.5.3Number of HW Retries for High Priority Traffic 6.6.3.5.4Number of HW Retries for Low Priority Traffic SU Burst Duration for High Priority Traffic AU Burst Duration for Low Priority TrafficSU Burst Duration for Low Priority Traffic Drap Parameters AU only UDP Port Show Service Parameters Security Parameters Authentication Algorithm Data Encryption Option Security ModeDefault Key SU only Key # 1 to Key # Default Multicast Key AU onlyPromiscuous Authentication AU only Re-apply Country Code Values Country Code ParametersCountry Code Select Appendix a Software Version Loading Using Tftp To load software versions Download operation has been completed successfully Page Appendix B File Download and Upload Using Tftp 216 217 Page Appendix C Using the Set Factory Defaults Utility To set factory defaults Appendix D Preparing the Indoor to Outdoor SU Cable Cable Color Codes Wire color Pin 223 Page Appendix E Parameters Summary Parameters Summary DefaultUnit Control Parameters Parameter Unit Range Parameter Unit Range Default Run-Time Default Run-TimeIP Parameters Air Interface Parameters 228 229 Bridge Parameters Network Management Parameters 231 Performance Parameters Service Parameters Security Parameters 235 Page Appendix F Troubleshooting Problem and Indication Possible Cause Corrective Action Ethernet Port Connection Problems Essid SU Association Problems SU-54 Low Throughput ProblemsSU-6 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