Symptom

Cause

Solution

 

 

 

The web-based

The CentreWare IS

The CentreWare IS Administrator

utility cannot be

Administrator’s

password has a 6-character minimum

accessed.

password is incorrect.

and a 16-character maximum.

 

 

For details of the CentreWare IS

 

 

administrator password, see the

 

 

Phaser 6120 Reference Guide on the

 

 

Software and Documentation

 

 

CD-ROM.

Media is wrinkled.

The media is moist

Remove the moist media and replace it

 

from humidity or

with new, dry media.

 

having water spilled

 

 

on it.

 

 

The media feed roller

Check them for damage. If necessary,

 

or fuser unit is

contact Technical Support with the

 

defective.

error information.

 

 

 

 

Unsupported media

Use Xerox-approved media. See

 

(wrong size, thickness,

“Media Specifications” on page 45.

 

type, etc.) is being

 

 

used.

 

 

 

 

 

Envelopes are being

Before printing envelopes, place both

 

printed with both green

green fuser separator levers in the

 

fuser separator levers

envelope position.

 

in the plain paper

 

 

position.

 

The date and time

The backup battery

Replace the backup battery.

is not correctly

has reached the end of

For details, see the Phaser 6120

maintained on the

its service life.

Reference Guide on the Software and

printer.

 

Documentation CD-ROM.

120

Solving Other Problems

Page 127
Image 127
Xerox 6120 manual Cd-Rom