Xerox Solving Other Problems, Phaser 6120 Reference Guide on the, Software and Documentation

Symptom	Cause	Solution
The web-based	The CentreWare IS	The CentreWare IS Administrator
utility cannot be	Administrator’s	password has a 6-character minimum
accessed.	password is incorrect.	and a 16-character maximum.
		For details of the CentreWare IS
		administrator password, see the
		Phaser 6120 Reference Guide on the
		Software and Documentation
		CD-ROM.
Media is wrinkled.	The media is moist	Remove the moist media and replace it
	from humidity or	with new, dry media.
	having water spilled
	on it.
	The media feed roller	Check them for damage. If necessary,
	or fuser unit is	contact Technical Support with the
	defective.	error information.
	Unsupported media	Use Xerox-approved media. See
	(wrong size, thickness,	“Media Specifications” on page 45.
	type, etc.) is being
	used.
	Envelopes are being	Before printing envelopes, place both
	printed with both green	green fuser separator levers in the
	fuser separator levers	envelope position.
	in the plain paper
	position.
The date and time	The backup battery	Replace the backup battery.
is not correctly	has reached the end of	For details, see the Phaser 6120
maintained on the	its service life.	Reference Guide on the Software and
printer.		Documentation CD-ROM.

120 Solving Other Problems