Xerox 6120 manual Solving Problems with Printing Quality 121

Solving Problems with Printing Quality

Symptom	Cause	Solution
Nothing is printed,	One or more of the	Remove the toner cartridges and
or there are blank	toner cartridges may	check if any is damaged.
spots on the printed	be defective.
page.
	The imaging unit may	Remove the imaging unit and check for
	be defective.	damage. If it is damaged, replace it.
	The media is moist	Adjust the humidity for media storage.
	from humidity.	Remove the moist media and replace it
		with new, dry media.
	The media set in the	Load the correct media in the printer.
	printer driver
	mismatches the media
	loaded in the printer.
	The power source	Use a power source with the proper
	does not match the	specifications.
	printer specifications.
	Several sheets are	Remove the media from the tray and
	being fed at the same	check for static electricity. Fan plain
	time.	paper or other media (but not
		transparencies), and replace it in
		the tray.
	Media is not set	Remove the media, tap it to straighten
	properly in the tray(s).	it out, return it into the tray, and realign
		the media guides.
Entire sheet is	One or more of the	Remove the toner cartridges and
printed in black or	toner cartridges may	check each for damage. If one or more
color.	be defective.	is damaged, replace it.
	The imaging unit may	Remove the imaging unit and check for
	be defective.	damage. If it is damaged, replace it.

Solving Problems with Printing Quality 121