Appendixes
Troubleshooting
&DXVH
Media Sensor does not match labels.
6ROXWLRQ
‡Using the front panel controls, check the sensor type to ensure that the correct one is used for the labels loaded.
‡Calibrate the printer.
(UURU&RQGLWLRQ²+HDG2SHQ
&DXVH
6ROXWLRQ
The printhead is not fully closed. | Close the printhead. |
(UURU&RQGLWLRQ²+HDG(OHPHQW%DG
!Important • Does not apply to the 110XiIIIPlus printers.
&DXVH
One or more of the printhead elements has failed the printhead element test.
6ROXWLRQ
If the failed elements affect your printing application, replace the printhead. To override this error, disable the head test count feature on the front panel by defaulting the value to 0000. See Front Panel Controls on page 54.
:DUQLQJ²5LEERQ,Q
&DXVH
The ribbon is loaded.
6ROXWLRQ
‡Remove the ribbon and set the printer to Direct Thermal Mode.
‡Ensure that the printer driver and/or software settings are correctly set (if applicable).
124 | Zebra XiIIIPlus Users Guide |