Appendixes

Troubleshooting

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Caution • An improperly connected cable can cause this warning. The printhead is hot and can cause severe burns. Allow the printhead to cool.

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The printhead is under temperature.

Printhead data cable is not properly connected.

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Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area.

Disconnect and reconnect data cable to the printhead. Ensure that the cable connector is fully inserted into the printhead connector.

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Cutter blade is in the media path.

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Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in To clean the cutter, complete these steps: on page 117.

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Zebra XiIIIPlus Users Guide

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Zebra Technologies 3ULQWHUV manual DUQLQJ²+HDG&ROG, DUQLQJ²&XWWHU-DPPHG