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Appendixes

Troubleshooting

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These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer.

Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER On (I). Keep the key(s) depressed until the DATA light turns off. When the POST is complete, the selected self test starts automatically.

Note • When performing a self test, do not send a label format to the printer.

For remote hosts, disconnect all data interface cables from the printer.

For printers in Peel-Off Mode, remove the labels as they come out of the printer.

Caution • Be sure that the print width is set to match the label width you are using before running any self tests. If the labels are not wide enough, the test may print on the platen roller and damage it.

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The CANCEL self test prints a configuration label. The configuration label tells you the current settings for the printer.

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1.Turn the printer Off (O).

2.Press and hold CANCEL while turning the powerOn (I). Hold CANCEL until the DATA light turns off.

132 Zebra XiIIIPlus Users Guide