AMX NXT-1200V manual Troubleshooting Information Cont, 1200V Modero Video Touch Panels

	Troubleshooting
Troubleshooting Information (Cont.)
Symptom	Solution
I can’t seem to completely charge	NXT-BP batteries can be charged from either an external NXT-CHG
my batteries from within an	battery charger or from within the NXA-BASE/B located below an NXT
NXA-BASE/B connected to a	panel.
power supply.	• The NXA-BASE/B Battery base should be updated with the latest
	firmware (part of the Modero firmware KIT file) from www.amx.com.
	• The base can only charge batteries while the NXT panel is in Sleep
	Mode. If the panel parameters are set to their highest values, the
	priority for the power draw becomes the active panel functions and
	no power is routed to the base for charging.
	• Adjust the Display Timeout value to allow the panel to commence the
	Sleep Mode and begin charging batteries within the base (drawing
	power from a PSN).
	• Refer to the NXA-BASE/B Battery Base Kit (FG2255K) section on
	page 25 for more information.
NetLinx Studio only detects one of	Each Master is give a Device Address of 00000.
my connected Masters.	• Only one Master can be assigned to a particular System number. If
	you want to work with multiple Masters, open different instances of
	NetLinx Studio and assign each Master its own System value.
	• Example: a site has an NXC-ME260/64 and an NI-4000. In order to
	work with both units. The ME260/64 can be assigned System #1 and
	the NI-4000 can then be assigned System #2 using two open
	sessions of NetLinx Studio 2.x.
I can’t seem to connect to a	• From the Settings > Master Comm Settings > Communication
NetLinx Master using my	Settings > Settings (for TCP/IP), uncheck the "Automatically Ping
NetLinx Studio 2.x.	the Master Controller to ensure availability".
	• The pinging is to determine if the Master is available, and to reply
	with a connection failure instantly if it is not. Without using the ping
	feature, you will still attempt to make a connection, but a failure will
	take longer to be recognized. Some firewalls and networks do not
	allow pinging, though, and the ping will then always result in a failure.
	• When connecting to a NetLinx Master controller via TCP/IP, the
	program will first try to ping the controller before attempting a
	connection. Pinging a device is relatively fast and will determine if the
	device is off-line, or if the TCP/IP address that was entered was
	incorrect. If you decide NOT to ping for availability and the controller
	is off-line, or you have an incorrect TCP/IP address, the program will
	try for 30-45 seconds to establish a connection.
	Note: If you are trying to connect to a master controller that is behind a
	firewall, you may have to uncheck this option. Most firewalls will not
	allow ping requests to pass through for security reasons.
I have more that one Modero panel	Multiple NetLinx Compatible devices (such as Modero panels) can be
connected to my System Master	associated for use with a single Master. Each Modero panel comes
and only one shows up.	with a defaulted Device Number value of 10001. When using multiple
	panels, it can become very easy to overlook the need to assign
	different Device Number values to each panel.
	• Press and hold the grey Front Setup Access button for 3 seconds to
	open the Setup page.
	• Press the Protected Setup button (located on the lower-left of the
	panel page), enter 1988 into the on-screen Keypad’s password field,
	and press Done when finished.
	• Enter a Device Number value for the panel into the Device Number
	Keypad. The default is 10001 and the range is from 1 - 32000.

1200V Modero Video Touch Panels 175