THE ADMINISTRATOR/ATTENDANT CONSOLE
The administrator/attendant console is the voice terminal connected to the intercom 10 Voice Terminal Module jack in the control unit. The console operates in either of two ways:
●It functions as your primary attendant console under ordinary day-to-day conditions.
●It functions as the administrator console when it is used to perform many of the procedures explained later in this manual.
To change the administrator/attendant console from one mode of operation to the other, you simply set a switch on the control unit and then set another switch on the console itself. When the console is in administration mode, some of its buttons take on different functions than they do when the console is in the regular call-handling mode. Therefore, when you administer the system, you insert a special set of ad- ministration mode button labels in the console so that you know which buttons to touch. You will find two sets of button labels, one for a small console and another for a large console, in the back of this manual. (See page 25 for procedures for chang- ing modes.)
The type of administrator/attendant console you have depends on the size of your system. In systems with 20 or fewer voice terminals and eight or fewer lines (small systems—switch H on the control unit set to 1-8 Lines), the administrator/attendant console is a 34-button deluxe voice terminal. Only a 34-button deluxe model is suitable for administering small systems because it has lights next to each programmable button. You use the lights to keep track of what is happening on the lines and voice terminals you are working with.
In systems with more than eight lines or more than 20 voice terminals (large systems-switch H on the control unit set to > 8 Lines), the administrator/attendant console consists of a 34-button deluxe voice terminal with an attached Attendant In- tercom Selector. Only this type of console is suitable for administering a large system because some aspects of administration require the use of the Attendant Intercom Selector. Lights on the Attendant Intercom Selector also help you keep track of the system’s status. For example, whenever you are administering your system, the light beside Message Status must be off.
Small and large consoles with administration mode button labels are illustrated on pages 10 and 11.