SETTING THE RETURN INTERVAL FOR TRANSFERRED CALLS
When your system is installed, it is setup so that a call that is transferred from one voice terminal to another rings four times at the second voice terminal. Then, if nobody answers, the call continues to ring at this voice terminal and also begins to ring again at the voice terminal from which it was transferred. If you wish, you can vary the number of times that transferred calls ring to suit the needs of your particular business.
For example, if your voice terminals serve large areas or if employees cannot stop their work immediately to answer calls, you may want to provide as many as nine rings before a transferred call is returned. On the other hand, if you prefer to minimize ringing at voice terminals that are unattended or in public places, you can set the return interval for one or two rings. You can also set your system not to return trans- ferred calls at all.
Follow the procedure below to set the Transfer Return interval.
1.If you have not already done so, enter administration mode by follow- ing the boxed instructions on page 25.
2.Touch Adm Misc.
The lights next to the administration mode buttons stop flashing, and the green light next to Adm Misc remains on.
3.Dial the
4.Dial a number from 1 through 9 to indicate how many rings should occur before the transferred call returns. If you do not want transferred calls to return, dial 0.
5.Touch Adm Misc again.
The lights next to the administration mode buttons flash.
6.Continue to administer your system, or leave administration mode by following the boxed instructions on page 25.
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