How to Use This Manual
The advanced technology of the MERLIN™ communications system offers a flex- ibility that allows you to customize the system to your business communication needs. As system administrator, you may be responsible for customizing your MERLIN system immediately after installation, and you will undoubtedly be the person to make any necessary changes as your business needs change.
This administration manual takes you step by step through the procedures involved in customizing your system. Here is how to use the manual:
If you are setting up a new system for the first time:
1.Read the “Administration Overview,” page 3, to learn about the tasks you’ll be performing as system administrator.
2.Review the "MERLIN System Components," page 6, to familiarize yourself with the equipment you’ll be working with.
3.If you haven’t already decided which features you want your MERLIN system to have, look through the “MERLIN System Features” described on pages 91 through 97.
4.Get ready to administer your system by filling out the System and Voice Terminal Configuration Forms on pages 98 through 115 and by reviewing the information in “Preparing to Administer Your System,” page 13.
5.Read through "Basic Administration," page 21, and perform those tasks that apply to your particular system.
6.Similarly, work your way through “Customizing with Additional System Op tions,” page 40, adding features that fit your needs.
7 . Review the features described in “Programming Voice Terminals for Of- fice Priorities,” page 62. Because these features have systemwide effects, you should program the features on selected voice terminals yourself or oversee any programming done by voice terminal users.
8.If you choose, further customize features on individual voice terminals by performing the procedures described in "Programming Voice Terminals for Personal Priorities," page 72.
9.To learn how to program your attendant console(s), review “Special Infor- mation about Attendant Consoles,” page 83.
10.If you have many
If you are changing some options or features that are already in place:
1.Review the information in "Preparing to Administer Your System," page 13.
2.Using the Table of Contents, Index, or page references in “MERLIN System Features,” page 91, locate the procedure for the option or feature you want to change and perform the necessary steps in the procedure.
3.If you are making a basic modification to the
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