B-1

Line Representation

If the answer to #5 is yes, then check “Pooled” and “Dial Access + ARS” on the System Configuration Form and skip to #9.

6.Did you order any 5-button voice terminals that need to handle calls on more than three outside lines, or any 10-button or 34-button voice terminals that need to handle calls on more than eight outside lines?

B-2

Yes

No

Line Representation

If the answer to #6 is no and the answer to #4 is Key, check “Square” for the type of line representation on the System Configuration Form and skip to #9.

7.Did you order any 5-button voice terminals that need to handle calls on more than two types of lines (for example, local lines and personal lines), or any 10-button or 34-button voice terminals that need to handle calls on more than seven types of lines?

B-3

Yes

No

Line Representation

If the answer to #7 is yes, check “Pooled” and “Dial Access” on the System Configuration Form and skip to #9.

8.Circle A or B. Would you rather:

A.Dial an access code (for example, 9) to get a line, leaving more but- tons available for features.

B.Dedicate one button to each line or group of lines, making it un- necessary to dial an access code.

C.

Access to Pooled Line Representation

If the answer to #8 is A, check “Dial Access” as the type of pool access on the System Configuration Form. If the answer to #8 is B, check “But- ton Access” as the type of pool access.

9.How many attendant consoles did you order (to be used for answering and transferring calls coming into your business, or for monitoring call traffic)?

99

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