Administration Overview

Because the effects of system administration are wide-ranging, only you or someone you delegate should perform administration procedures. The term administrator as used in this manual refers to the act of establishing certain options and features that have systemwide impact, such as assigning the outside lines that each voice terminal can access or defining System Speed Dial codes for everyone in the system to use. You use a particular voice terminal, the administrator/attendant console, and the switches on your control unit to administer your system. However, before you can perform ad- ministration, you have to put the system in a special state of operation, called ad- ministration mode. (See “Entering and Leaving Administration Mode,” page 25, for more information about this operating state.) In contrast, the term program refers to assigning programmable features to an individual voice terminal. Anyone can put a voice terminal in programming mode and assign it features while the system is in the regular call-handling mode.

ADMINISTERING YOUR SYSTEM FOR THE FIRST TIME

System administration involves a series of simple procedures that you perform at the control unit and at the administrator/attendant console (the voice terminal con- nected to the intercom 10 jack on the control unit). The MERLIN system is designed to be up and running with a minimum amount of administration. However, depend- ing on the conditions of your communications environment or the options you choose, certain administration procedures may be required to set up a newly installed system. Before attempting any other procedures, you must review the information in “Basic Administration,” page 21, and complete the procedures that apply to your system and business needs. Most administration procedures are optional, however, depend- ing on which features you want to use in your business; these features are described

in “Customizing with Additional System options,” page 40. There are some features

Voice terminal module jack 10

Model 1030 control unit

Administrator/Attendant console

Voice terminal module jack 10

Model 3070 control unit

Administrator/Attendant

3

console

 

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AT&T merlin legend manual Administration Overview, Administering Your System for the First Time