MERLIN System Features
Your MERLIN system offers features that provide exceptional telephone service on both a businesswide and a personal basis. As system administrator, you make deci- sions about how the system operates as a whole and about which features should appear at each voice terminal. The chart on the next few pages describes all the features available to your system and suggests ways to use some of these features.
It should help you decide which features are best for your business. The features are grouped alphabetically in three categories:
●Fixed Featuresare built into the system and require no programming. Fixed features associated with
●Custom Features can be changed according to company priorities and per- sonal needs. Those that you, the system administrator, must assign are coded with the symbol [A] in the chart. Those that individuals may assign to their own voice terminals are coded with the symbol [I] . Features coded with [Al] may be assigned by individuals, but you maywant to approve such assignmentsto ensure that they meet the overall needs of your business.
A page number under the name of each feature marked with an [A] tells you where you will find instructions on assigning the feature.
●Optional Featuresrequire the purchase of additional equipment.
The system comes ready to use with certain custom features in place on all voice terminals (see the initial feature assignments, pages 63 through 65). Since no two businesses are alike, however, you may want to change some or all feature assignments. You can change any custom feature by following the appropriate set of steps in this manual.
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