AT&T merlin legend manual Special Information about 5-Button Voice Terminals

Special Information about 5-Button

Voice Terminals

Calls can be transferred to a 5-button voice terminal from a line that the voice ter- minal does not have. You can use either Call Pickup or Line Pickup, depending on whether you know what line the call you want to transfer to the 5-button voice ter- minal is on.

If you know the line, place the call on hold, page the person or use his or her Auto Intercom button, and announce the call, for example, “Harvey, you have a call from headquarters on line 2.” Harvey then uses Line Pickup to take the call.

If you don’t know what line the call is on, use Call Park to hold the call, and use Loudspeaker Page or Group Page to announce the call, for example, "Marie, you have a call from headquarters at intercom 17." Marie then uses Call Pickup to take the call.

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