AT&T merlin legend manual Administering Smdr Station Message Detail Recording Options

The system is set to record only outgoing calls that last 1 minute or more; however, you can set the system for a longer or shorter minimum duration. Although the system is also set to record incoming calls, you can set the system not to record them.

ADMINISTERING SMDR (STATION MESSAGE DETAIL RECORDING) OPTIONS

Station Message Detail Recording (SMDR) enables your business to keep records of incoming and outgoing calls. To use this feature, you need an SMDR Module in the control unit and a 1200-baud printer with an RS-232-C interface connector. Before administering SMDR, please read the following information.

●SMDR gives you information in a call report. This is a report of outgoing and incoming calls which is printed automatically as the calls occur. The report in- cludes the date and time of each call, its duration, the line and voice terminal on which the call is made, and, if the call is outgoing, the number dialed. The header illustrated below is printed automatically when you turn the system on.

DATE T I M E CALLED NUMBER OUR. LINE STN. ACCOUNT

The information in call reports helps you to develop records of your telephone traffic patterns and identify abuses in phone privileges so that you can use your system efficiently. If an account code is entered when the call is made, the call report prints it out for you. Account codes are helpful in billing customers and different departments of your company for telephone calls that should be

. charged to them.

Follow the procedure below to administer SMDR.

1.If you have not already done so, enter administration mode by follow- ing the boxed instructions on page 25.

2.Touch Adm Misc.

The lights next to the administration mode buttons stop flashing, and the green light next to Adm Misc remains on.

3.To set the time, dial the 4-character code #300 plus two digits for hours and two digits for minutes in the 24-hour format.

For example, if the time is 4:23 a.m., dial the 6-character #3000423. If the time is 4:23 p.m., dial the 6-character code #3001623.

4.To set the date, dial the 4-character code #301 and then dial two digits for the month, two digits for the day, and two digits for the year.

For example, if the date is March 15,1985, dial the lo-character code #301031585.

5.To specify a minimum length of more than 1 minute for SMDR calls, dial the 4-character code #390 and then dial two digits for minutes.

For example, if you want to specify a minimum length of 2 minutes, dial the 6-character code #39002. To specify a minimum of 0 minutes, the only minimum length shorter than I minute that the system can set, dial the 6-character code #39000.

6.To specify SMDR for incoming calls, dial one of the following codes: If you want calls printed, dial the 5-character code #3910.

If you do not want calls printed, dial the 5-character code #3911.

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