Troubleshooting and Routine Maintenance 12 | Brother FAX-T98

ERROR MESSAGES

ERROR	CAUSE	ACTION
MESSAGE

COOLING DOWN	The print head has overheated.	Wait 30 minutes for it to cool.

COVER OPEN	The cover is not closed completely.	Close the cover.

DISCONNECTED	The other person or other person’s fax	Try to send or receive again.
	machine stopped the call.

MACHINE ERROR	The fax machine has a mechanical problem.	Unplug the machine. Then contact
XX		your Brother dealer for service.

NO	The number you dialed does not answer or is	Verify the number and try again.
RESPONSE/BUSY	busy.

OUT OF MEMORY	You can’t store data in the memory.	(Fax sending in process)
		Press Stop and wait until the other
		operations in progress finish and
		then try again.
		—OR—
		Clear the data in the memory. (See
		Out of memory message on page
		6-19.)
		(Copy operation in process)
		Press Stop and wait until the other
		operations in process finish and
		then try again.
		—OR—
		Clear the data in the memory. (See
		Out of memory message on page
		6-19.)

PAPER JAM	The paper is jammed in the fax machine.	(See Printer Jam or Paper Jam on
		page 12-3.)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Image 127

Brother FAX-T98 manual Troubleshooting and Routine Maintenance 12

Contents

USER’S Guide Compilation and Publication Notice Approval InformationPage To use the fax machine safely Safety precautions Iii Choosing a location Quick Reference Guide Printing a Fax Message 1 Press Play/Record Making copiesStart/Copy Message Manager Press Play/Record Table of Contents Message Caller ID Appears on the Display Setup Index for Easy Dialling Important information 11-1 12-1 Finding information Using this GuideSymbols used in this Guide Introduction Front view Part names and functions Rear view FAX-T98 control panel overview Receive Mode Digital TAD Start/Copy Ribbon Fax tones and handshake About fax machines ECM Error Correction Mode Connections Connecting an external telephone Sequence Connecting an external telephone answering device TAD Connections Recording outgoing message OGM on an external TAD Using extension telephones For U.K. only Introduction If you are Installing the Fax machine to Work with a Pabx Custom features on your phone lineMulti-Line Connections Pabx About paper Handling and using special paperPaper specifications for the paper tray Paper To load paper How to load paper Memory Storage On-Screen ProgrammingUser-friendly programming Menu table Navigation keys Press Menu/Set Factory setting option is shown in bold To select To accept Setup Send Delayed FAX Setup TAD Message Store Setup Melody Ring Pattern Signal Getting started Initial SetupSetting Tone or Pulse dialling mode Setting the Date and Time Setting the Station ID Inserting spaces Entering text Making corrections Special characters and symbolsRepeating letters Setting the Speaker Volume Setting the Beeper VolumeSetting the Ring Volume Pabx and Transfer Setting Pabx Setting the Clock Change Setting the Ring Pattern Melody SettingsSetting the Music on Hold Choosing the Receive Mode Setup ReceiveBasic receiving operations To select or change your Receive Mode 1 Press Receive Mode Setting the F/T Ring Time FAX/TEL mode only Setting the Ring Delay Recording the Fax/Tel Outgoing Announcement F/T Message Fax Detect Printing a reduced incoming fax Receiving a fax at the end of a conversation Reception into memoryStart/Copy Advanced receiving operations For FAX/TEL mode onlyOperation from extension telephones To transfer a telephone call to the fax machine Remote Call Transfer To change Remote Codes 1 Press Menu/Set, 2 Changing Remote Codes Polling Setting up Polling ReceiveSecure Polling Press Start/Copy Setup Delayed Polling Receive Setup for Polling Receive with Secure Code Press Start/Copy Sequential Polling For Business Telephone ServicesCaller ID Caller IDentification U.K. Only Advantages of Caller ID Set the Caller ID to on Caller ID Appears on the Display When Your Telephone RingsHow Does the Caller ID Work? Selecting a Caller ID from the Memory for Call Reply Caller ID is Stored in Your Machine’s Memory Selecting a Caller ID from the Memory for Call Reply To Activate Certain Network Services When Using Call Reply Clearing the Caller ID Stored in Memory Call Reply to DDI numbers via Caller IDPrinting Caller ID List BT Call Sign For U.K. Only Search Setup SendHow to dial Manual dialling Automatic transmission How to faxPhone Manual transmission Sending a fax at the end of a conversation Basic sending operations Sending faxes using multiple settingsContrast Multiple Resolution Transmission Fax resolution Manual and automatic fax redial Cancelling a scheduled job Electronic Cover Advanced sending operations Cover Page for Next Fax Only Always send Cover Using a printed Cover Setup Send 6 Overseas Mode Call Reservation Print Sample Call Back Message Delayed Fax Setting up Polled Transmission Standard Setup for Polling Transmit with Secure Code Memory Transmission Broadcasting Out of memory message Interrupting Delayed Fax and Polled Transmit jobs Storing Tel-Index Numbers for Index Setup Index for Easy Dialling Changing Tel Index Numbers for Index Storing Groups Changing the Numbers for Groups Press Menu/Set When you change a Group nameWhen you erase the numbers When you add the numbers to a Group On Hook Dialling Dialling optionsPress Speaker Phone Mute Answering Calls with the Speakerphone Press Speaker Phone Press Redial/Pause PauseRedial Tel Redial Fax Tone or Pulse Setting Up Message Manager Message Manager ModeMessage Manager Flexible Memory Settings Message Store Setting the Message Store Recording the Message Manager’s Outgoing Message TAD Message Erasing the Outgoing Message OGM Listening to the Outgoing Message OGM 1 Press Menu/Set, 8 Message Indicator Activating Message Manager Mode Playing Voice Messages What Happens When the Memory Is Full Printing a Fax Message Backup Printing Option To erase voice messages individually Erasing MessagesTo erase messages all at once Setting the Toll Saver Setting the Maximum Time for Incoming Messages Recording a Conversation ICM Recording Monitor Programming a Fax Forwarding Number Fax Forwarding/Paging Programming the Paging Number Recording the Paging Outgoing Message OGM Remote Retrieval Using the Remote Access Code Changing the Remote Access Code Erase all ICM Remote Control Commands Remote control commands Detail Operation Changing Fax Retrieving the Memory Status List Retrieving Fax Messages Changing the Fax Forwarding Number To Print a Report Setting ReportsPrinting reports Printing reports Customizing the Transmission Verification Xmit Report Setting the Journal Period Making copies Using the fax machine as a copierCopy operations Making a single copy To start copying now without enlarging or reducing, press Important information Important Safety Instructions Important Information 11 11 3 Important Information Trademarks Troubleshooting Troubleshooting and routine maintenanceError messages Troubleshooting and Routine Maintenance 12 Document Jam Printer Jam or Paper Jam Paper Jam YES Difficulty Suggestions If you are having difficulty with the fax machine 12 7 Troubleshooting and Routine Maintenance Page Install the printing cartridge. See Changing the ribbon on Cleaning the scanner Routine maintenance Changing the ribbon Blue Gear 12 13 Troubleshooting and Routine Maintenance Troubleshooting and Routine Maintenance 12 Packing and shipping the Fax machine Glossary Delayed Fax Sends your fax at a later time that day Glossary G General SpecificationsCopy Out of Paper Reception Fax OUT of Memory Index Function Selection Table 3-8 Gray scale FAX only FAX/TEL Manual Tadmgs MGR Retrieve a Fax Accessory List Remote Commands UK/IRE Version a