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Transmission report codes

The activity reports and send reports detail the outcome of each transaction. In the event of an error they will use one of the following codes:

Code

Meaning and action

1No answer; try again later

3Call interrupted by user pressing

Stop

4Invalid speed dial number. Check number

5Document feeder problem during the call: paper jam or document feeder malfunction

7Bad line or remote terminal malfunction. Try again

8The document sent may not have been received in full. Send again and check with recipient

APolling operation failed: no fax back document on remote terminal

BThere is a difference between the number of pages logged for sending and the number of pages actually sent. Check the number of pages

13Memory full: fax could not be received. Print out faxes stored in the memory

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BT sponsors two schemes which you can join if you are bothered by unwanted faxes and phone calls.

Fax preference scheme

BT is a sponsor of Fax Preference Service (FPS) - a scheme to enable customers to reduce unwanted faxes.

The main feature of the FPS is that while it helps reduce the volume of unsolicited faxes, it still allows you to receive faxes from organisations with which you have a contractual relationship.

To register for the FPS, BT customers should ring 0541 554555.

Telephone preference scheme

BT is a sponsor of Telephone Preference Service (TPS) - a scheme to enable customers to reduce unwanted sales calls.

The main feature of the TPS is that while it helps reduce the volume of unsolicited sales calls, it still allows you to receive important marketing calls from organisations with which you have a contractual relationship.

To register for the TPS, BT customers should ring 0800 398893.

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BT On-Air DECTf@x Plus F@x machine and digital telephone system manual Transmission report codes, Code Meaning and action