Troubleshooting the WAN

Status (STS) LED is AMBER (Blinking)

The HSIM-W6 is in test mode.

•The HSIM-W6 is running its Power-up Diagnostic Tests.

•Loopback Testing is underway on the ASYNC interface.

Link (LNK) LED is OFF

The WAN interface is not conﬁgured for operation.

•Use QuickSET or Local Management to make sure that the WAN interface is conﬁgured correctly.

The WAN interface is conﬁgured, but there is no signal indicating that a valid connection is present on the WAN interface.

•Check that the HSIM-W6 and the device at the other end of the segment are powered up.

•Use QuickSET or Local Management to make sure that both WAN interfaces, local and remote, are conﬁgured correctly.

•Check to ensure that the correct cable is being used.

•Check to ensure that the cable has continuity and is fully installed.

•Check with the WAN Service Provider to ensure that the circuit has been conﬁgured by them and is active.

Link (LNK) LED is AMBER

The port is in Standby mode.

•Check with the Network Administrator to see if management placed the port in Standby mode.

•Ensure that the protocol that you want to run has been properly selected at both ends and the time slots have been allocated if applicable.

HSIM-W6 User’s Guide 203