Customer Support

Your Canon MultiPASS 1000 is designed with the latest technology to provide trouble-free operation. The warranty information at the back of this User’s Guide describes Canon’s limited warranty for its products. Be sure to read this warranty information.

If you encounter a problem, try to solve it by referring to the information in Chapter 14, Troubleshooting. If you cannot solve the problem, contact Canon’s Consumer Information Center (see below).

If you think your Canon MultiPASS 1000 needs servicing, call the Consumer Information Center to locate the Canon Authorized Service Facility (ASF) nearest you. Only a Canon ASF will do warranty service.

NYou must have your sales receipt for warranty service.

Canon U.S.A.

Canon provides customer support and service for all Canon products. If you have any questions regarding your new MultiPASS 1000, call:

Canon U.S.A. Consumer Information Center 1-800-828-4040

Consumer information is available Monday through Friday, from 9 A.M. to 6 P.M. Eastern Standard Time (EST), except holidays.

For CompuServe® users, Canon U.S.A. provides support via the Canon Forum. Simply type GO CANON at any CompuServe prompt.

Canon Canada

The following Canon Information and Service Centers are located in Canada:

Western Canada

Quebéc & Maritime Provinces

2828 16th Street, N.E.

10652 Côte de Liesse

Calgary, Alberta T2E 7K7

Montreal, Quebéc H8T 1A5

Telephone: 403-291-4350

Telephone: 514-631-8821

Ontario

 

6390 Dixie Road

 

Mississauga, Ontario L5T 1P7

 

Telephone: 905-795-2146

 

1-6Before You Begin

Chapter 1

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Canon MP 1000 manual Customer Support, Canon Canada, Canon U.S.A. Consumer Information Center, 6Before You Begin