You cannot make a phone call using regular dialing
❏Make sure you set the MultiPASS 1000 according to the kind of telephone line you have.
❏Check the cable connections.
❏Make sure the power cord is plugged in.
You cannot make a phone call using the
❏Make sure there is not a document fed into the MultiPASS 1000.
❏Print a
The MultiPASS 1000 does not switch from fax communication to phone communication
❏Make sure you set the MultiPASS 1000 for both fax and telephone communications.
❏Make sure the MultiPASS 1000 is
❏See Chapter 7, Receiving Fax Documents, for details.
Nothing appears on the LCD display
❏Make sure the power cord is firmly plugged in.
❏Unplug the power cord and plug it back in.
You cannot do anything with the MultiPASS 1000
❏The MultiPASS 1000 may have overheated and shut itself down. Let it cool down, then try using it again.
❏Unplug the MultiPASS 1000. Wait ten seconds and plug it in again. Then try the procedure again.
❏Sometimes the problem may be caused by the other party’s fax. If you are sure your MultiPASS 1000 is working properly, have the other party check their fax. Make sure the fax you are trying to communicate with is a G3 (group 3) compatible fax machine.
❏If you still cannot solve the problem, contact your local Canon authorized sales or service representatives. You can call the Canon Consumer Information Service at
| Chapter 14 |
